What’s trending in learning? Recognizing cultural differences in December 2024

Welcome to this month's "What's trending in learning?" In today's global workforce where it's easier than ever to access remote work, cultural diversity is at its highest. While this diversity brings a wealth of perspectives and ideas, it can present misunderstandings that need to be addressed to foster a truly inclusive and collaborative environment.

This month, we'll share employee training for recognizing these cultural differences at work and learning to embrace the unique aspects of every employee. We'll delve into the importance of cultural competence with relevant courses you can add to training programs before sharing new content providers that can help you navigate and thrive in a multicultural workplace.

Topic spotlight: Recognizing cultural differences

Here are five expert-recommended courses available on Go1 to help your team build their emotional intelligence and cultural awareness:

1. Managing Culturally Diverse And Globally Distributed Teams by The Expert Academy (Interactive, 10 mins)

Are you a manager of a global team who wants to maximize efficiency? Are you an executive who wants to expand into the global market? Or are you a professional who works with a culturally diverse team looking to improve your communication skills? If so, this course is for you!

The rise of globalization paired with advancements in technology has changed the way we work forever. Distributed and remote teams are now the norm in many industries, so it's important to optimize our approach to teamwork in this new environment and be prepared to tackle any challenges that may arise.

2. Understanding the Cultural Differences (U.S./India) by Talent Quest (Course, 10 mins) 

India and the US are such vast and populous geographies that drawing comparison points of cultural differences between the two can result in people making sweeping generalizations.
A young, ambitious software engineer from New Delhi may have a lot in common with his or her counterpart in Silicon Valley. It could be, certainly a lot more than a farmer from any part of India would with a construction worker from Seattle.

3. Cross-Cultural Intelligence by Symmetra (Interactive, 15 mins) 

Today’s world is more diverse and interconnected than ever. This means we're often required to have a wider worldview to be successful in different markets or with culturally diverse teams. In this module, you’ll learn about how you can build your cultural intelligence and navigate these differences.

4. Intercultural Teams — Communicating with Colleagues from Other Cultures by Pinktum (Interactive, 1 hr 10 mins) 

Communication is everything when it comes to successful cooperation, including in an intercultural context. However, conflicts or misunderstandings occur frequently, especially between people from different cultures. This e-training course discusses how to adapt one's own communication, criticism, and conflict behavior in an intercultural work context, and how to effectively overcome language barriers. Course participants learn how they can succeed in interacting with people from different cultures in a respectful and appreciative way.

5. Cross-Cultural Leadership by Mind Tools (Article, 5 mins) 

This article explains what to look out for when leading people from different cultural backgrounds.

New to your Go1 subscription

At Go1, we’re constantly growing our content offering. From new content providers to returning favorites updating their offerings, here’s what’s new to Go1 in December.

Simmons Learning Solutions

Simmons Learning Solutions is a US-based content provider that's new to Go1 and offers interactive and practical content on the topics of AI, Leadership, and Entrepreneurship. Their courses cover a wide range of topics around AI, such as AI Ethics, Leveraging AI to Enhance Customer Experience for Managers, AI Integration in Leadership, and more.

• Topic coverage: Artificial Intelligence, upskilling, professional services like leadership, time management skills, personal development
• 31 new courses available!
• Top courses: Artificial Intelligence Ethics, ChatGPT for Entrepreneurs, Data-Driven practices, Emotional intelligence, Managing stress at work, Upskilling and reskilling: Adapting to technological advancements

Virtual Design and Construction Institute (VDCI)

VDCI is a US-based new provider at Go1, offering career-focused software training in 2D drafting (CAD), Building Information Modeling (BIM) and Virtual Design and Construction (VDC). VDCI’s courses are tailored for jobs in design, architecture, engineering, and the construction industry, on tools such as AutoCAD, Revit, SketchUp Pro, Photoshop, etc.

• Topic coverage: AutoCAD (Drafting/Architectural Software)
• A new, 10 courses series on AutoCAD now available!
• Learn everything you need in this 10-stage breakdown for using AutoCAD.

AMC courses are now accredited by ACCME!

American Medical Compliance (AMC) now offers continuing medical education credits (CME) to physicians and healthcare professionals through The Accreditation Council for Continuing Medical Education (ACCME).
AMC offers a variety of courses eligible for CME credits, including those focused on clinical knowledge, skills development, ethical information, medical strategies, and management practices.

Courses are rigorously vetted to align with ACCME accreditation criteria. The goal of ACCME is to ensure healthcare education meets rigorous standards to support medical professionals. AMC's accreditation gives healthcare professionals the confidence they need that their CME-accredited courses meet these stringent national standards.

Three content providers that we’re loving this month

Mind Tools

Mind Tools for Business from Emerald Works provides on-demand performance support and learning resources designed to help people overcome workplace challenges. Our insight-led learning solutions help millions of people around the world develop essential management, leadership, and personal effectiveness skills to build happy and successful careers.

• Topic coverage: Leadership & Management; Sales & Customer Service; Communication; Teamwork; Business Skills; Personal Development; Mental Health & Wellbeing; Health & Safety 
• Approximately 100 courses in Premium around 60-minutes in duration, each
• Top courses: Anti-Bribery 101; Five Customer Service Parables; Health & Safety 101; Data Protection 10

Pinktum

PINKTUM is one of the leading providers of E-Training and web-based training for lasting and effective staff development in businesses. For more than ten years, their high-quality E-Training experiences have inspired employees and promoted intercultural and accessible human resource development. PINKTUM's internationally awarded online library includes more than 400 video-based, interactive and multilingual E-Trainings. PINKTUM also develops and offers modular learning pathways for targeted competence development, including as blended learning. This enables learning to be integrated into everyday working life in a lasting and targeted manner and encourages employee self-directed learning.

• Topic coverage:  Leadership & Management, Project Management, Personal Development, Communication, Sales & Customer Service, Wellbeing, Teams, Negotiating Skills
• 400+ courses in Premium, ranging from 40 to 200 minutes in duration
• Top courses: What is Agile Management?, Situational Leadership, Smart Stress Management, Feedback Between Colleagues, Time Management

The Expert Academy

The Expert Academy create a diverse range of extremely informative courses hosted by world experts. Each course is led and taught by a leading expert in that field who provides learners with the knowledge and skills to master the topic.

The Expert Academy is a UK-based provider of communication, business and sales skills courses, all available in the Go1 Content Hub and relevant globally.

• Topic coverage: Leadership, Emotional Intelligence, Sales and Customer Service, Wellbeing, Marketing, Resilience, Communication, Negotiating Skills, Social Media, Entrepreneurship, Remote Working
• 95+ courses in Premium, some shorter courses but most are 60-minutes plus in duration 
• Top courses: Mastering Sales: How to Hold a High Price and Difficult Conversations: How to Master Them, Become a Coffee Expert: How to Make the Perfect Cup, Resilient Business Leadership, Feedback & Difficult Conversations, Sales: The Psychology of Selling

As we wrap up this month's "What's trending in learning?" on recognizing cultural differences, it's clear that cultural competence is a necessity in today's interconnected world. By embracing and understanding cultural diversity, we can build stronger, more innovative teams that thrive on collaboration and mutual respect. We hope the courses and content providers featured in this article have provided you with valuable insights and tools to enhance your cultural awareness and skills. Stay tuned for more updates and resources from Go1, and don't forget to check out our upcoming webinars for additional inspiration and learning opportunities

If you have any questions or need further assistance, our team is always here to support your learning and development journey every step of the way. See you in the next edition!

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