This playlist has been curated and endorsed by Learning and Development thought leaders Michelle Ockers, Laura Overton, and Shannon Tipton. It is one of four playlists in this series. Community is a key pillar to help L&D Emerge stronger.

Community in L&D: Emerging Stronger

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Personal development doesn't need to take a lot of time. This collection of book summaries from Blinkist allows you to work on personal development anywhere.

Personal Development - Blinkist Collection

A lot of use Excel as part of our jobs, but many of us don't know all the great things it can do. This short playlist will help you increase your Excel skills, no matter how familiar to you are with the program.

Increase Your Excel Skills

In the current climate, change can be hard, but it's guaranteed. In this playlist, you will learn how to manage stress, build resiliency, and cope with change.

Become More Resilient

How do you ensure your time will be spent productively throughout the working week? How do you prioritize the work that will deliver the most impact, and achieve the best results?

In this playlist, we cover the key principles of productivity, and provide practical steps for better time management, task prioritization, and goal-setting to assist you in remaining productive, long term.

Optimising Productivity

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What is the cost of not investing in digital learning?

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How can learning content aggregation benefit your L&D team?

You're busy, and we want to help. That’s why we line you up with your very own Customer Success Manager to enable you to get the most out of the Content Hub. Enable and support you to curate content your learners will love Empower you to create learning initiative to get your people excited about relevant topics Advise and support you to deliver your L&D strategy

Aged Care - Getting Started

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Shannon Herrera

This playlist provides courses and resources to help Aged Care workers better understand best practice for aged care, understand consumer outcomes, know the organisational requirements and understand the Aged Care Quality Standards, as well as other considerations when working with elderly patients. This playlist is suitable for APAC audiences.

Channel 1 Creative Media

Patient handling, if carried out improperly can cause needless physical stress and exertion among nurses and caregivers.Target Audience Aimed at those working in hospitals and aged care facilities.Business Outcomes  This video will assist your workers to recognize the immense risks present in patient handling and how to minimise those risks.

Safe patient handling

Conducting manual handling risk assessment

Principles of manual handling

Safe Manual Handling

Safe carrying techniques

Needlestick Injury Prevention

Sharps handling and disposal

Patient & Resident Handling

Health Staff Ed

Course Overview: Every older adult experiences chronic illness differently. The presence and severity of symptoms, and the individual's ability to cope with their condition differs based on life experience, social and emotional support networks, and the strategies they develop to cope with daily living. Age-associated diseases are chronic, or acute, and related to long-term degenerative processes. Examples include dementia, osteoporosis, cancer, and coronary heart disease. This course explains some of the most common conditions associated with ageing. It will help anyone providing care to an older person, to understand the conditions and how they may impact upon an individual. This course has been written by healthcare content experts and has been peer reviewed. Target AudienceNurses and aged care workers Business CaseThis course supports the development of skills and knowledge for those providing care to older people building a knowledge base that improves understanding of common patient conditions.This course may be used by providers to demonstrate evidence of workforce training that is consistent with the NSQHS Standards, Standard 5: Comprehensive Care. This course may be used by providers to demonstrate evidence of workforce training that is consistent with the ACQS Standards, Standard 3: Personal care and clinical care.

Understanding the aging process

Aged Care Management

Managing dementia care

Age related diseases

AMC and eLearning Products

In this course you will learn the difference between privacy and confidentiality and what it means for you as a healthcare worker. What information that you receive from your client can be shared and with whom? If you have been given confidential information, there may be some legal exceptions where confidentiality is not possible. What ere these exceptions? Who should you discuss this with and what are your obligations? These are some of the topics covered in this award winning course that every healthcare worker should be familiar with.

<ul>
	<li>Aged Care Quality Standards ACQS 1</li>
	<li>National Standards for Disability Services NSDS 1</li>
</ul>

Course Summary

In this course the following areas will be covered:

<ul>
	<li>What is privacy and what is confidentiality</li>
	<li>What information is considered confidential</li>
	<li>When is confidentiality not possible?</li>
	<li>What must be reported?</li>
	<li>Taking care not to share confidential information unintentionally</li>
	<li>Your legal obligations</li>
	<li>What actions can be taken to protect confidential information</li>
</ul>

 

Business Outcomes

The organisation will ensure that client’s privacy and confidentiality needs are met and that all staff will have a good understanding of what information is confidential and when confidentiality must be breached for legal reasons to protect the client.

 

Learning Outcomes

Participants will be able to…

<ul>
	<li>Describe what confidentiality and privacy are</li>
	<li>Identify what information is considered confidential</li>
	<li>Identify the events that allow a breach in confidentiality</li>
	<li>Describe who should a breach of confidentiality be reported to and when</li>
	<li>Recognise the legal obligations</li>
	<li>List ways of protecting sensitive information</li>
</ul>

 

This course was part of a suite that won a Platinum LearnX Live! Award.

Respecting privacy and dignity

Handling Personal Information

Protected Health Information Handling

Understanding Privacy Act principles

Healthcare Privacy and Security Policies Implementation

Ensuring Transparency and Consent

Handling Disclosure

Privacy and confidentiality for support workers

Aged Care Learning Solutions

COVID-19 Health Care/Aged Care - Make a plan and reduce the riskAged Care Learning Solutions (ACLS) has a 15 year history of delivering real time learning when you need it so you can get on with providing care and services. Factual, informative and practical information about COVID-19 (coronavirus) right now will reduce confusion and misinformation and the risk to your consumers, workforce and others.A timely response and plan is an expectation under Standards 3 and 8 of the Aged Care Quality Standards.This learning resource is in video format and will take about 8 minutes to complete.It includes:<ul><li>What do we know so far?</li><li>How is it spread?</li><li>Who is at risk from the virus?</li><li>What are the symptoms?</li><li>How can I best protect myself and others?</li><li>Education and sharing correct information</li></ul>Who will benefit? Your workforce, consumers and othersWe highly recommend also providing your workforce with access to the ACLS Infection Prevention and Control and Antimicrobial Stewardship learning resources as yourCOVID-19 Learning Pathway.

Conducting COVID-19 Risk Assessments

Implementing Infection Control

Identifying COVID-19 Symptoms

Conducting Contact Tracing

Implementing Transmission-based Precautions

Understanding virus transmission

COVID-19 Health Care/Aged Care

No older person should be subjected to any form of abuse, often referred to as Elder abuse. This award winning course looks at the various forms of elder abuse including physical, psychological, financial, sexual and the compulsory reporting requirements under the Aged Care Act. Age care facilities must ensure staff are trained in recognising the signs of abuse and ensuring the reporting is carried out using the systems and protocols in place.

 

Course Summary

In this course the following areas will be covered:

<ul>
	<li>What is elder abuse and what forms does it take?</li>
	<li>How to recognise the signs of abuse</li>
	<li>What staff must do if there is evidence of abuse or if it is suspected</li>
	<li>The reporting requirements under the Aged Care Act  </li>
</ul>

 

Business Outcomes

The organisation will ensure that first and foremost that all residents receive the care they are entitled to which will reflect in customer satisfaction reviews. It ensures that every staff member complies with the requirements of the Aged Care Act, the very latest requirements and protocols are adhered to and the implications to the organisation in the event of these occurrences or failure to report.

 

Learning Outcomes

<ul>
	<li>Understand what elder abuse is </li>
	<li>Lear the various forms in which elder abuse may appear</li>
	<li>Learn to recognise the signs of elder abuse</li>
	<li>Understand what must be done if it is suspected</li>
	<li>The compulsory need to report any suspected abuse</li>
</ul>

<ul>
	<li>Aged Care Quality Standards ACQS 2, 7</li>
	<li>National Standards for Disability Services NSDS 6 (all)</li>
</ul>

This course was part of a suite that won a Platinum LearnX Live! Award.

Reporting concerns

Recognizing child abuse

Ensuring AODA Compliance

Elder Abuse

As a care worker you will be required to document your client’s progress and complete a number of charts such as medication charts, food charts, pain charts and sleep charts. It is your responsibility to document these concisely and using language that is factual, using industry standard abbreviations and writing styles. Your notes are a legal document that may be used in a court of law, so it is imperative that you follow the guidelines in this module. This module is part of an award winning suite of products designed to keep your workplace safe.

 

Course Summary

In this course the following areas will be covered:

<ul>
	<li>The importance of accurate documentation</li>
	<li>The extent of problems when documentation is inaccurate</li>
	<li>How to write objectively</li>
	<li>How to write concise and appropriate notes</li>
	<li>Documenting refusal of care</li>
</ul>

 

Business Outcomes

In the event of legal proceedings, your staff’s documentation may be critical in establishing that your duty of care was carried out towards a client. Accurate and concise documentation following industry standards will also ensure that all documents are recorded correctly and reflect client choice, participation and feedback.

 

Learning Outcomes

Participants will be able to…

<ul>
	<li>Recognise the importance of documentation</li>
	<li>Recognise the issues that can arise through inaccurate or subjective documentation</li>
	<li>Identify the difference between objective and subjective documentation</li>
	<li>Identify concise documentation using industry standard abbreviations</li>
	<li>Learn to document refusal of care</li>
</ul>

 

This course was part of a suite that won a Platinum LearnX Live! Award.

Ensuring accurate documentation

Adhering to care standards

Proper Documentation

Accurate Documentation for Care Workers

This course covers the following:<ul><li>Dignity and Respect in all care settings</li><li>Older people's rights</li><li>Worker responsibilities</li><li>Principles of respect in care</li><li>Respect for diversity</li></ul>AudienceThis learning activity is for Aged Care workers

Maintaining Dignity

Disability Awareness

Learn the principles of respect, worker responsibilities, and older people's rights in aged care

Dignity and Respect in Aged Care – Aged Care Quality Standard 1

This course covers the following:<ul><li>Challenges facing the LGBTI community</li><li>Laws and legislation protecting the LGBTI community</li><li>Principles of inclusive care and service delivery</li><li>Specific health needs of LGBTI older people</li></ul>AudienceThis learning activity is for Aged Care workers

Properly care for older LGBTI people by learning about laws surrounding their protection and the challenges they face

LGBTI Older People – Aged Care Quality Standard 1

This course covers the following:<ul><li>People's rights</li><li>Respecting culture and diversity</li><li>Cultural competence</li><li>Communication</li><li>Supporting individual wants and preferences</li></ul>Business ObjectivesProviding care that is suitable and respectful of a person’s culture is a key aspect of the person centred approach. Culturally safe care is about communication, understanding and respect for the person and their history. The principles of providing culturally safe care can be applied to all care scenarios and help strengthen collaboration between individuals and carers. Cultural Diversity and Safety aligns to Standard 1 of the Aged Care Quality Standards. AudienceThis learning activity is for Aged Care workers

Cultural Awareness

Creating a culture of safety

Compliance Knowledge

Cultural Adaptability

Developing Safety Attitude

Ensure that proper care is offered for culturally diverse individuals through understanding and effective communication

Cultural Diversity and Safety - Aged Care Quality Standard 1

Video 2 in the Aged Care Quality Standards video series - About Me. Business ApplicationAbout Me – Standard 1 will introduce your workforce to the consumer being at the centre of the new standards. This highly engaging 10 - 15 minute videos will present the consumer outcomes and organisational requirements through the eyes of the consumer. The learner will have a practical understanding of the Aged Care Quality Standards and scenarios will facilitate the application of their learning.

The second video in this series introduces the consumer at the heart of the new Aged Care Quality Standards

About Me - Standard 1 Aged Care Quality Standards

Course Overview: This course provides all the information required to enable managers and employees of residential aged care facilities to meet their legal and ethical obligations to report reportable assaults of residents.This course has been written by healthcare content experts, has been reviewed by a lawyer and has been peer reviewed. Target AudienceNurses, aged care workers and managers Business CaseThis course will meet requirements to provide training on when and how to make a report of elder abuse. This course may be used by providers to demonstrate evidence of workforce training that is consistent with the NSQHS Standards, Standard 1: Clinical governance - Patient safety and quality systems.This course may be used by providers to demonstrate evidence of workforce training that is consistent with the ACQS Standards, Standard 8: Organisational governance.

Mandatory Reporting

Reporting safety concerns

Recall duty to report

Elder abuse: Reporting elder abuse in aged care

Aged Care - Getting Started

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We help you curate your learning.

Title	Duration	Provider
Patient & Resident Handling	11 mins	Channel 1 Creative Media
Age related diseases	140 mins	Health Staff Ed
Privacy and confidentiality for support workers	20 mins	AMC and eLearning Products
COVID-19 Health Care/Aged Care	8 mins	CQI Internet Solutions Pty Ltd
Elder Abuse	20 mins	AMC and eLearning Products
Accurate Documentation for Care Workers	20 mins	AMC and eLearning Products
Dignity and Respect in Aged Care – Aged Care Quality Standard 1	30 mins	Aged Care Learning Solutions
LGBTI Older People – Aged Care Quality Standard 1	60 mins	Aged Care Learning Solutions
Cultural Diversity and Safety - Aged Care Quality Standard 1	30 mins	Aged Care Learning Solutions
About Me - Standard 1 Aged Care Quality Standards	13 mins	Aged Care Learning Solutions