This playlist has been curated and endorsed by Learning and Development thought leaders Michelle Ockers, Laura Overton, and Shannon Tipton. It is one of four playlists in this series. Community is a key pillar to help L&D Emerge stronger.

Community in L&D: Emerging Stronger

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Personal development doesn't need to take a lot of time. This collection of book summaries from Blinkist allows you to work on personal development anywhere.

Personal Development - Blinkist Collection

A lot of use Excel as part of our jobs, but many of us don't know all the great things it can do. This short playlist will help you increase your Excel skills, no matter how familiar to you are with the program.

Increase Your Excel Skills

In the current climate, change can be hard, but it's guaranteed. In this playlist, you will learn how to manage stress, build resiliency, and cope with change.

Become More Resilient

How do you ensure your time will be spent productively throughout the working week? How do you prioritize the work that will deliver the most impact, and achieve the best results?

In this playlist, we cover the key principles of productivity, and provide practical steps for better time management, task prioritization, and goal-setting to assist you in remaining productive, long term.

Optimising Productivity

Explore more playlists

What is the cost of not investing in digital learning?

What does the modern learner need?

How can organisations support neurodiversity in digital learning?

How can learning content aggregation benefit your L&D team?

You're busy, and we want to help. That’s why we line you up with your very own Customer Success Manager to enable you to get the most out of the Content Hub. Enable and support you to curate content your learners will love Empower you to create learning initiative to get your people excited about relevant topics Advise and support you to deliver your L&D strategy

Over 200 L&D pros shared their biggest challenges and investments in learning. Read the full report

Accounting and Finance

Time Management

Sales and Customer Service

Digital Marketing

General Management

Housing and Real Estate

Human Resources

Industrial Skills

Investment and Trading

Leadership

Legal

Marketing

People and Communication Skills

Project Management

Business Skills

Language and Literature

Health and Well-being

Writing and Publishing

Audiovisual and Music

Personal Development

Health and Safety

HR Compliance

Data Compliance

Financial Compliance

Crisis Management

Safety and Compliance

IT Software

Web Design and Development

Data & Analytics

Design and Animation

Mobile App Development

Gaming and Games Development

Devops, Networking and Security

Programming and Web Development

Computer Science and Engineering

Technology Skills

World-class content

Seamless integrations

Why Go1

Small and midsize business

Enterprise

Compliance

Solutions

Manufacturing

Hospitality

Healthcare

Retail

Technology

Financial services

Professional services

Construction

Government

Industries

Plans

Customer stories

Blog

Resources

Events

Podcast

Trust Center

Become a Distribution Partner

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Partners

About

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ej4  

From proper attire to business travel and office etiquette, learn the basics every business person should know.

Are you unsure about what business casual attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Professional Dressing

Dressing for Formal Events

Adhering to Dress Codes

Attend Formal Functions

Mastering Business Etiquette

Maintaining Professional Appearance

Selecting Appropriate Clothing

Business Attire Basics for Men: Business Casual Attire

Are you unsure about what business formal attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Business Attire Basics for Men: Business Formal Attire

Are you unsure about what casual attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Business Attire Basics for Men: Casual Attire

Have you received an invitation that calls for black tie attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you might in your personal life, so these tips may come in handy.

Networking Etiquette

Table etiquette

Business Attire Basics for Men: Black Tie Attire

Have you received an invitation that calls for black tie optional attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you might in your personal life, so these tips may come in handy.

Business Attire Basics for Men: Black Tie Optional Attire

Have you received an invitation that calls for semi-formal/cocktail attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you may in your personal life, so these tips may come in handy.

Communication etiquette

Business Attire Basics for Men: Semi-Formal/Cocktail Attire

Business Attire Basics for Women: Business Casual Attire

Business Attire Basics for Women: Casual Attire

Business Attire Basics for Women: Business Formal Attire

Business Attire Basics for Women: Black Tie Attire

Business Attire Basics for Women: Black Tie Optional Attire

Business Attire Basics for Women: Semi-Formal/Cocktail Attire

Losing a coworker is tough, especially when you've bonded and become friends. When the decision to leave was not theirs, it makes it even more difficult. Maybe you're not sure where to put your loyalty. Maybe you're unsure of your own job security. Maybe you experience survivor's guilt if you avoided a layoff. There can be a lot of emotions involved, so let's talk about how to manage those feelings. In this course, we'll discuss the importance of acknowledging your feelings, getting back into a routine, and offering resources to your former coworker. We'll also go over gossip and how to avoid it, and what to do when someone new is hired.

Managing former peers

Adapting to new work environment

Connecting with coworkers

Grief management

Providing workplace support

Maintaining a respectful workplace

Building Employee Loyalty

How to Deal with Workplace Changes: When a Coworker Leaves

If you're watching this, there's probably a high likelihood that job security is important to you. Companies cut jobs for many reasons, and companies approach layoffs in many different ways. By watching this course, we're not saying there's a sure-fire way to avoid a layoff entirely. However, there are things you can do to make yourself more invaluable to your team and your company. That's what we'll cover in this program. We'll talk about getting recognized, staying flexible, having a positive attitude, and more.

Protecting team members

Employability skills

Preventing Hostile Work Environment

Identifying Workplace Issues

Anticipating Future Changes

Avoiding complacency

Promote Workplace Sensitivity

How to Deal with Workplace Changes: How to Avoid Getting Laid Off

Donald Rumsfeld once said "There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don't know. But there are also unknown unknowns. These are things we don't know we don't know." That's what this program is about, finding out what we don't know, so we can learn it, get up to speed, and do our jobs better.

Managing uncertainty

Knowledge acquisition

How to Know What You Don't Know: 01. Getting Up to Speed

An unknown unknown in business is typically referred to as a blind spot. This program discusses how to uncover these blind spots to improve your personal business performance.

Identifying blind spots

Identifying Roadblocks

Identifying areas for improvement

Avoiding Pitfalls

Near miss recognition

Identifying research gaps

How to Know What You Don't Know: 02. Identifying Blind Spots

Negativity is toxic. Everybody gets caught up in some type of workplace negativity from time to time. The trick is that, as a manager, it's up to us to stop negativity from impacting productivity and morale. It's up to us to make sure negativity is harnessed.

Managing Negative Energy

Managing Negative Attitudes

Dealing with negativity

Promoting Positive Attitude

Using Positive Language

Micromanagement Avoidance

Catastrophizing Management

Managing Negativity

HSI Admin

Humans have an instinctive need to be liked. We experience positive feelings of high self-esteem when we believe that others view us positively. Being liked gives us a sense of belonging, and it impacts our view of our self-worth. Likability doesn’t come just from natural traits. Likeability can be developed through learned behaviors, understanding emotional intelligence, and personal growth. In this course, you’ll explore some key behaviors and habits of well-liked people that you can emulate to make yourself well-liked. Learn about making connections, being positive, staying present, and more.

Building rapport

Leading with Kindness

Self-Introduction Techniques

Respect: Being Likable

Being respected is when others hold feelings of admiration for you because of your worth, abilities, qualities, and achievements - when they hold you in high esteem. People have an inherent desire to be respected. It’s a fundamental aspect of human interaction because it contributes to your sense of dignity, self-worth, and value as an individual. In this course, we’ll explore several ways to earn respect. This includes showing empathy, maintaining accountability, and demonstrating confidence. We’ll also go over strategies for restoring respect if it’s been lost.

Demonstrate Respect

Practicing Civility

Acknowledging Differences

Demonstrate Appropriate Workplace Behaviors

Work Ethic

Respect: Being Respected

The reality is that we’re not going to like everyone we work with. And in turn, not everyone is going to like us. Sometimes we just don’t click. Thankfully, there are some tried and tested methods we can employ to successfully engage with someone that we’re not very fond of. In this program, we’ll cover these strategies, including keeping emotions in check, practicing basic civility, finding common ground, and providing honest, constructive feedback.

Managing difficult people

Managing Resistance

Managing Team Conflict

Working with diverse beliefs

Respect: How To Work With Someone You Dislike

When you are staying at a hotel, you are still representing your company. With that in mind, we have some hotel etiquette tips to follow.

Professional Phone Etiquette

Hospitality industry knowledge

Using Appropriate Email Etiquette

Business Travel: Hotel, Motel, Holiday Inn

If you plan to travel internationally with your laptop, tablet or smartphone, then you need to understand how privacy and surveillance works while abroad.

Safe use of personal devices

Remote Cybersecurity

Safe web browsing

Cybersecurity Protection

VPN Solutions

Remote work safety

Ensuring Data Security

Business Travel: Technology Security

The goal of this program is to encourage you to only bring a carryon for business travel. We talk about why this is so important and give you tips on how to do it successfully.

Travel photography

Organizing tools

Business Travel: What to Pack

There are a lot of things to do to prepare for business travel. This program is going to help you check some of those items off your list.

Meeting Preparation

Perform Pre-Start Checks

Planning and Preparation

Rest break planning

Structuring your workday

Project Setup

Business Travel: Before Leaving

International travel is complicated. You have to deal with the language barrier, the jet lag, foreign customs and exotic cuisine. Here's some advice to help remove some of the stress of international travel.

Speaking to foreign audiences

Business Travel: International Business Travel

Business Basics

Business Basics

40 resources

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We help you curate your learning.

Title	Duration	Provider
Business Attire Basics for Men: Business Casual Attire	3 mins	ej4
Business Attire Basics for Men: Business Formal Attire	4 mins	ej4
Business Attire Basics for Men: Casual Attire	3 mins	ej4
Business Attire Basics for Men: Black Tie Attire	3 mins	ej4
Business Attire Basics for Men: Black Tie Optional Attire	2 mins	ej4
Business Attire Basics for Men: Semi-Formal/Cocktail Attire	3 mins	ej4
Business Attire Basics for Women: Business Casual Attire	3 mins	ej4
Business Attire Basics for Women: Casual Attire	3 mins	ej4
Business Attire Basics for Women: Business Formal Attire	5 mins	ej4
Business Attire Basics for Women: Black Tie Attire	3 mins	ej4