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Navigate Conflict: Difficult Conversations and Resolution Strategies

Wherever there are humans, there is conflict. In the workplace this can mean disagreements about responsibilities or processes, differences in working styles, or hurt feelings over feedback. This playlist includes a collection of popular courses about conflict resolution, managing tension between team members, and even the benefits of healthy conflict.

Discover what conflict is and why it exists. Learn specific strategies to process and resolve conflict and gather tips for gracefully engaging in challenging and honest conversations. This playlist is great for anyone who is part of a team, someone who works with a “difficult person,” and everyone who manages others.

This playlist is curated for global audiences and highlights a diversity of courses and Content Partners from multiple countries. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a prescribed curriculum.

This playlist is part of the “12 Months of Learning” 2023 campaign. Level = Beginner / All.

This playlist was updated in May 2023.

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Updated 12, May, 2023
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