Focusing on the customer will give you the best chance at success. Customers are at the heart of the hospitality industry. No matter what service you provide, you need to have a clear group of individuals who would see a value added from your product or service. This means your quality of service and reliability must be on the money. Focus on your product, employees and your target market, and you will see success.

This playlist is curated for audiences in APAC. It highlights a diversity of courses and regionally relevant Content Partners. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a prescribed curriculum.

Level = Beginner / All.

This playlist was updated in May 2023.