Consultative selling or needs-based selling is an approach that prioritizes building relationships through honest dialogue to help identify and address a customer’s needs. Conversations will focus on your customer’s problems, challenges, objectives, and goals as opposed to the product or service benefits and features.

Go1 specially curated the courses in this playlist to offer a variety of perspectives on consultative selling. Among the topics & skills featured within are: 

•An introduction to consultative selling

•Customer relationships, Being a trusted advisor

•Improving results through consultative sales

•Consultant sales, strategies, and prescriptive selling

•Uncovering customer needs, building relationships, and strategic sales 

This playlist is curated for global audiences and features a wide range of courses from popular content providers based in many different countries. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a sequential pathway or prescribed curriculum. 

This playlist is part of the 12 Months of Learning 2025 campaign. 

Check the website for details and more playlists that are part of this global campaign.