What are the keys to the kind of customer service that leads to happiness, satisfaction, and loyalty? This playlist will help you discover the answer to that question and equip you with the foundational skills to begin putting those techniques into action.

Explore the definition of customer service, learn how to communicate effectively with customers whether in person or virtually, and get insights on proven strategies to handle customer complaints with finesse.

This playlist is curated for global audiences and highlights a diversity of courses and Content Partners from multiple countries. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a prescribed curriculum.

This playlist is part of the “12 Months of Learning” 2023 campaign. Level = Beginner / All.