Empathy is the ability to understand and share the feelings of another, and is a key component of emotional intelligence. Approaching others with empathy is critical to effective interpersonal communication and building trusting relationships, especially in the ever-increasing pace and complexity of our modern world.

In this playlist, explore the nuanced differences between empathy, sympathy, and compassion. Learn the role that empathy plays in the workplace and appropriate ways to demonstrate it in a professional environment. Discover how being empathetic is especially important for those in leadership and management roles, and get strategies for increasing awareness and strengthening your empathy skills.

This playlist is curated for global audiences and highlights a diversity of courses and Content Partners from multiple countries. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a prescribed curriculum.

This playlist is part of the “12 Months of Learning” 2023 campaign. Level = Beginner / All.