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All playlists / People and Communication Skills

Lean Into Challenging Conversations

It's natural to feel apprehensive about delivering bad news, offering critical feedback, or addressing conflicts. However, there are effective strategies that can not only help you navigate these tough conversations but also turn them into positive, productive experiences for everyone involved.

Go1 curated the courses in this playlist to offer various perspectives on challenging conversations. Among the topics & skills featured within are:

•Frameworks for engaging in difficult conversations

•How to prepare for, have, and close a challenging conversation

•Having a candid conversation with a direct report

•Nonviolent communication

•Moving from conflict to collaboration

This playlist is curated for global audiences and features a wide range of courses from popular content providers based in many different countries. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a sequential pathway or prescribed curriculum.

This playlist is part of the 12 Months of Learning 2025 campaign.

Check the website for details and more playlists that are part of this global campaign.

Go1

Updated 23, Oct, 2024

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14 resources

Title	Duration	Provider
Why Having Difficult Conversations Can Be Beneficial	4 mins	Skillshub
Challenging Conversations - Fluidbook	120 mins	Hemsley Fraser
Challenging Conversations - Scenario Cards	5 mins	Hemsley Fraser
The THINK Approach to Challenging Conversations	4 mins	Pearls of Wisdom
Difficult Conversations and Handling Complaints	25 mins	Interaction Training
Difficult Conversations	40 mins	The Expert Academy
Preparing For A Difficult Conversation	3 mins	Skillshub
How To Hold A Difficult Conversation	4 mins	Skillshub
How To Close A Difficult Conversation	3 mins	Skillshub
So you’re a manager and need to have a difficult conversation...	7 mins	Compono Author Portal

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