This playlist has been curated and endorsed by Learning and Development thought leaders Michelle Ockers, Laura Overton, and Shannon Tipton. It is one of four playlists in this series. Community is a key pillar to help L&D Emerge stronger.

Community in L&D: Emerging Stronger

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Personal development doesn't need to take a lot of time. This collection of book summaries from Blinkist allows you to work on personal development anywhere.

Personal Development - Blinkist Collection

A lot of use Excel as part of our jobs, but many of us don't know all the great things it can do. This short playlist will help you increase your Excel skills, no matter how familiar to you are with the program.

Increase Your Excel Skills

In the current climate, change can be hard, but it's guaranteed. In this playlist, you will learn how to manage stress, build resiliency, and cope with change.

Become More Resilient

How do you ensure your time will be spent productively throughout the working week? How do you prioritize the work that will deliver the most impact, and achieve the best results?

In this playlist, we cover the key principles of productivity, and provide practical steps for better time management, task prioritization, and goal-setting to assist you in remaining productive, long term.

Optimising Productivity

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What is the cost of not investing in digital learning?

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Jamie Mustful

Social media is a powerful tool. If used correctly, it can boost your career and be a positive way to interact with coworkers. On the other hand, it’s likely you’ve heard stories of people making comments, posts, or tweets that have landed them in hot water at work, or worse, fired. In this program, we'll walk you through etiquette tips, dealing with conflict, and much more to use have a healthy and productive online presence.

Did you know that social media screening is a common part of nearly every hiring process these days? Our online profiles are just as important as what's on our resume. Prospective employers often turn to social media to get a sense of what a candidate is like behind their on-paper qualifications. So when was the last time you considered what your social media presence says about you? In this course, we'll walk through some ideas for making your social media presence more attractive to potential employers.

Social media communication

Establishing Professional Visibility

Social Media Analysis

Online Presence Management

Building positive digital reputations

Social Media Advertising

Self-Introduction Techniques

Social Media for Employees: Getting a Job: Your Social Media Presence

We all keep one eye on the next step of the career ladder. Social media can be an excellent tool for climbing to the next rung. Different platforms offer different benefits. Here, we'll look at a few of them, so you understand how to use social media to achieve your own career goals and elevate your career. We'll discuss LinkedIn and how to maximize its benefits. We'll also go over Twitter and all that it has to offer for professionals

LinkedIn Usage

Effective Networking Techniques

LinkedIn B2B Marketing

Social Media for Employees: Using Social Media to Enhance Your Career

It's highly likely that you act differently at work than you would at home or out with a group of friends. On social media, though, those social lines can be blurred. Because of this, one might say that social media etiquette is just as important as our in-person behavior—as it might be seen by ALL our social groups, including people we work with. To make sure you've got the basics down, in this course, we'll dive into the top 10 tips for professional social media etiquette.

Networking Etiquette

Communication etiquette

Mastering Business Etiquette

Using Appropriate Email Etiquette

Professional Phone Etiquette

Virtual Meeting Etiquette

Social Media for Employees: Top 10 Social Media Etiquette Tips

You wouldn't run around on city streets, handing your phone number and email address to strangers, would you? Of course not! But when it comes to social media, if your privacy settings aren't set properly, strangers CAN access that information. Not only do social media privacy settings help to protect your data, but they also make sure you're in control of who sees what. When it comes to using social media at work, that protection is vital. In this program, we'll walk through privacy setting best practices for any social media platform you may use.

Safe use of personal devices

Handling Personal Information

Ensuring Data Security

Personal Information Management

Facebook Business Page Setup

Social Media for Employees: Social Media Privacy Settings

It's likely you've heard stories of people making comments, posts, or tweets that have landed them in hot water at work, or worse, fired. To prevent these types of situations, it's crucial that you understand your rights when you're online. In this course, we'll discuss those rights, including the first amendment, social media policies, and how you're protected under these items. We'll also talk about company policies, and what can and cannot be done, in terms of accessing and acting on what you post.

Content Creation

Social Media for Employees: What Are My Rights?

Conflict and disagreements can quickly spiral out of control on social media. When you can't see the other person's face or hear their voice, it's easier to have misunderstandings and for emotions to run high. If you're using social media professionally, it's important to be able to handle and defuse these situations quickly. Arguing publicly isn't a good look for anybody. In this program, we'll look at ways you can avoid and defuse online conflict.

Managing Customer/Supplier Conflicts

Managing Team Conflict

Conflict Resolution

Addressing Misunderstandings

Handling upset customers

Avoiding Physical Confrontation

Social Media for Employees: Navigating Conflict on Social Media

Social media is such a big part of many of our lives, so it's only natural that we spend at least a little bit of time scrolling while at work. Of course, there's a fine line between a casual bit of social media use and letting it get in the way of your job. So, how do you know where that line is? In this course, we'll answer that question. We'll talk about the benefits and disadvantages to using social media at work. We'll also discuss how to safely engage on social media for work purposes.

Title	Duration	Provider
Social Media for Employees: Getting a Job: Your Social Media Presence	5 mins	ej4
Social Media for Employees: Using Social Media to Enhance Your Career	6 mins	ej4
Social Media for Employees: Top 10 Social Media Etiquette Tips	6 mins	ej4
Social Media for Employees: Social Media Privacy Settings	5 mins	ej4
Social Media for Employees: What Are My Rights?	6 mins	ej4
Social Media for Employees: Navigating Conflict on Social Media	7 mins	ej4
Social Media for Employees: Using Social Media at Work	4 mins	ej4

Social Media for Employees

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