According to a Gallup poll, 87 percent of workers worldwide are “not engaged” in their work. Almost 20 percent are “actively disengaged.”

As a result, organisations lose billions of dollars to low productivity, excess sick days, and turnover—not to mention the customers who don’t come back because of uninspired, robotic service.

Studies show a strong connection between a company’s level of employee engagement and its performance. Higher engagement equals better results.

So what can you do to boost engagement? Salary and benefits matter, but they’re not the whole story. Disengagement is similar across all salary levels.

Engagement can’t be imposed. You can make people do their work, but you can't force them to love it—and passion is one of the big differences between a mediocre organisation and a great one.

The difference-maker is your culture. Many workers don’t feel their organisation listens to or cares about them. That’s why the best companies know they can’t just meet people’s economic needs. They must also meet their emotional needs.

One of the best ways to create a culture of support and appreciation is with The FISH! Philosophy.

The FISH! Philosophy was inspired by the World Famous Pike Place Fish Market in Seattle, Washington. If you were to visit this Fish market you will witness fishmongers tossing crabs and salmon to each another, while a crowd applauds each spectacular catch.

These fishmongers greet strangers like old friends. When a fishmonger serves a customer, it was like they are the only two people in the world.

Although selling fish is cold and exhausting work. They choose to bring passion and engagement to what they do everyday. This behaviour resulted in a world famous training program called The FISH! Philosophy—anyone can use it to be more successful. First there was the FISH! film which spawned a bestselling book and now a new self-paced elearning course.

Organisations around the world use The FISH! Philosophy to build teamwork, increase retention and boost performance. Here are some tips on how you can apply these practices to boost engagement:

No one wants to work in a place where everyone is out for themselves. Be There starts with being present—emotionally and physically—for the people who need you.

It’s easy to find reasons to not Be There, like the restaurant manager who never turned around and kept typing when employees came to her office. “I thought I was multi-tasking,” she says. “But I was really alienating them.”

So what does Be There look like? It’s turning off your computer or phone temporarily to give your total attention to the other person. It’s covering for a colleague for a few minutes so they can deal with a customer who needs extra help. It’s offering a kind word  to a coworker who is feeling down.

Studies show people are more likely to be engaged and less likely to leave a job if they have good friends at work and feel appreciated.

People often think of play as the opposite of work. But Play isn’t a specific activity. It’s a state of mind you can apply to any task.

In a playful workplace, people have fun in a way that lifts people’s spirits. They are open to “playing” with ideas—about how to do their jobs better and improve the business.

Fear—of making mistakes, of looking foolish—kills a playful workplace. If people don’t feel safe, they will avoid doing anything that might get them into trouble, including coming up with creative ideas. Instead of serving others in a lighthearted, genuine, “be yourself” way, they can seem robotic and scripted.

It’s important for everyone on the team to be clear about what the team is trying to achieve. Once you know what your “playing field” is, give people freedom to play within those boundaries in a way that boosts energy and enthusiasm.

You can’t always fall back on money to make the day of your employees. But you can let them know how much you value them. Simple gestures go a long way. Thank people for what they have accomplished. Ask them what they think and listen to their ideas.

Recognition is most meaningful when it comes from a peer who has taken the time to notice what you do. At Ranken Jordan Hospital in St. Louis, when you want to acknowledge a coworker, you give them a plastic fish. The fish have a small slit cut in the tail so they fit on employee badges.

When you give a fish to a coworker, you are telling them: You are living what we stand for. “A plastic fish may seem silly,” says one employee. “But to know that your peers sees what you’re doing for others, it feels so uplifting.”

You can’t control everything life throws in your path. But you do get to choose how you deal with it.

It helps to remember that your choice not only affects you, but everyone around you. You may feel justifiably upset about an unpleasant interaction, but should you take it out on the next person who needs you?

Trust takes a long time to build but can be destroyed in a few seconds. Is the reaction or criticism you are about to unleash on someone worth more than the relationship that will be affected by it?

Ask yourself, “What is my attitude right now? Is it helping my coworkers and customers? Is it helping me be the person I want to be?” If not, you can choose an attitude that is more satisfying—for you and for everyone whose life you touch.

The FISH! Philosophy is used to help inspire teams to reach new heights with customer service by Making Peoples Days and also helps employees learn how they have the ability to Choose Their Own Attitude.

You can access training from FISH! as a part of your Go1 Premium subscription for no additional costs, as well as being able to purchase their courses individually through the Go1 Course Marketplace and Training Assist.

Danielle Peters is the Director of FUN at FISH! eLearning. Danielle is passionate about The FISH! Philosophy and helping businesses improve their workplace culture.

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Increase engagement with The FISH! Philosophy

For Go1, partnering with the best content creators in the world is vital as we strive to provide our customers with the highest quality training content available in the market. That’s why we’re pleased to announce the launch of a brand new partnership with Jenison at DevLearn 2018.

Held annually in Las Vegas, DevLearn sees passionate, like-minded professionals explore the question of what’s next for learning and technology, which why it’s the perfect setting to launch our latest partnership.

With over 23 years’ experience in the marketplace, Jenison has a comprehensive catalogue of over 130 interactive and in-depth eLearning courses covering a range of topics including Leadership, Management & Performance, Finance, Customer Service, Sales and Presentation Skills and Coaching as well as Microsoft Office for 2010, 2013 and Windows 10.

This new partnership follows a successful arrangement with Jenison’s sister company, MicroLearn, a new and disruptive company taking the eLearning world by storm.

Launched at Learning Technologies conference in 2017, MicroLearn delivers top-class microlearning resources to an impressive range of organsiations across different sectors and has been a Go1 partner since May 2018.

Focusing on its customers and developing content that’s engaging, informative and responsive, MicroLearn’s off-the-shelf library has grown rapidly to over 200 eye-catching and cost-effective resources.

The most recent additions, now available through Go1, include Right to Work, Whistleblowing, Workplace Bullying, Bribery & Corruption, Finance for Non-Financial Managers, Insider Trading and Payment Card Industry, Data Security Standard (PCI DSS).

To learn more about how MicroLearn creates its popular bite-sized resources, check out it’s whiteboard-style showreel!

As learning is an intrinsic part of our working life, we all need to demonstrate value and productivity to our organisation. Through Go1’s Premium Subscription -- now offering Jenison and MicroLearn -- learners can access one of the most comprehensive sets of personal development resources in the eLearning market.

Go1 and Jenison announce new partnership at DevLearn 2018

As we continue to expand our ever-growing content library to include the highest quality content from across the world, we are very excited to introduce FISH! as the latest content partner to join Go1. 

You can now access training from FISH! as a part of your Go1 Premium subscription for no additional costs, as well as being able to purchase their courses individually through the Go1 Course Marketplace and Training Assist.

Passion. Fun. Energy. Engagement. The philosophy underpinning FISH! to improve organisational culture taps into these key elements and has been used successfully by over 50,000 companies across the world since 1998. Techniques aimed at making individuals happy and active in the workplace are based around the four principles of Be There, Choose Your Attitude, Make Their Day and Play. FISH! is also used successfully in schools to create environments where teachers and students are excited and passionate about learning.

“We are thrilled that FISH! will now be available to Go1 Premium clients,” said Danielle Peters, Director of Fun with The Training Store.

“Millions of individuals have been trained on FISH! around the world and this partnership will now make it easier for HR and People & Culture Managers to share FISH! with their team.”

FISH! eLearning will offer flexibility, the chance to reignite the philosophy for those with previous training or equip new staff for success, help overcome geographical challenges, offer career and personal development, and allow the reporting and tracking of progress.

It is a relationship which both Go1 and FISH! believe is an innovative step forward.

“Go1 are excited have FISH! come on board as a Go1 content partner. Their high quality training content will be a great value add to our Go1 Premium offering” – Rohan Chandler, Head of Content at Go1.

Get started with FISH! and their courses today!

At Go1 we parter with some of the best learning content providers from across the world to help you get the best training for your team. All of our Content Providers are experts in their fields, and today we are taking a closer look at Vado, and why their content is a key part of Go1 Premium.

As Vado co-founder Cindy Pascale mentions, Vado are an off the shelf eLearning course provider that specialize in management development, leadership development, employee business skills and HR compliance courses.

Vado have just under 500 course included in Go1 Premium. If you are looking for micro-learning and mobile optimised courses, Vado are the provider for you. Vado's course are design in a way that allows the learner to apply the course on the job. This means that all of the courses start with a short video that is designed to talk about the skills you're about to learn, why the content is important, and the benefits of completing the course. From here the learner is given exercises to complete on the job so they can practise and further develop the skill. These are small but important exercises that will reinforce the learning from the videos.

All courses have step by step instructions for the learner, it's a proven and prescribed effective process that is going to help learners become really good at that skill. To finish up, all course end with a quiz or assessment.

Vado strongly believes in the 70:20:10 model for learning (see below), and believe that they are the only eLearning courseware provider that plays a role in both the 70% and the 10% of this model rather than completely focussing on the 10% of formal training like many other training providers. By incorporating the training exercises into the courses, learner are going to develop on the job within the 70% of on the job learning too.

Vado are also constantly adding new courses to their offering, with new content being created as end users find a demand for training on a specific topic. One recent addition that Vado have made has been a course to cover the new legislation around Sexual Harassment Training in New York State - which is available on the Go1 Platform.

Go1 are proud to have Vado as a Content Partner, and hope you enjoy their courses!

For more insights, subscribe to the Go1 newsletter to stay on top of all the latest L&D trends. Or, you can book a demo today to find out how Go1 can help with your team’s learning needs. 

As we continue to expand our every growing content library to include the best content from across the world, we are excited to announce that in May MeLearning, ILX Group, PD Training and Transqual Logistics Training have all joined Go1 as Content Partners.

You can now access training from MeLearning, ILX Group, PD Training and Transqual as a part of your Go1 Premium subscription for no additional costs, as well as being able to purchase their courses individually through the Go1 Course Marketplace and Training Assist.

Learn more about each of our new Content Partners below!

Melearning is a UK-based content provider who has partnered with Go1 to offer 35 of their best sellers in Go1 Premium. Go1 has a variety of Melearning content, from soft skills training (leadership, communication) to industry-specific training (asbestos awareness, working at heights). Melearning have a GDPR course available which comprehensively covers the recent GDPR law updates, and has some UK-specific compliance training such as training in Safeguarding Children, Safeguarding Adults and the UK Mental Capacity Act.

We have 35 courses available from MeLearning

ILX Group is a global brand offering a full-suite of IT project management training, such as PRINCE2, Agile, Lean Six Sigma and ITIL. ILX Group have established credibility in this space over the last 20 years, offering best-in-class online and face-to-face training for IT project management certifications. Go1 is offering 20 of ILX Group's most popular courses which they can use to prepare for examination.

Go1 can also assist users in booking in-person examinations through Training Assist.

We have 20 courses available from ILX Group

PD Training is one of the longest-running providers of in-classroom professional development training in Australia. PD Training have a variety of in-classroom training, from PRINCE2/IT Project Management training, to Sales, Leadership and Communication training. They have an impressive client list, including Toyota, Microsoft, Mazda and the Australian Government, and also will be providing Go1 with 200 of their 'Pearls of Wisdom' microlearning videos, a 'just-in-time' series of soft skills training.

PD Training will also partner with Go1 Training Assist, allowing Go1 customers to find, book and track in-person training around Australia.

We have 200 courses available from PD Training

Transqual are an Australian transport and logistics training company who traditionally have offered in-person training, but are now offering their six-course e-learning library through Go1 Premium. Their offering is a basic compliance package, that any person working in transport and logistics would need to complete before commencing their role. Transqual has incredible credibility in this space, being Australia's largest Registered Training Organisation in Transport and Logistics.

We have 8 courses available from Transqual Logistics Training 

MeLearning, ILX Group, PD Training & Transqual join Go1 as content partners

Go1 is delighted to announce our partnership with 5 Star Rated HRDF Training Provider, GKK Consultants that will see GKK content made available in the Go1 marketplace

GKK was founded in 2011, with initial focus on implementing ITIL for corporates and organisations. Over time, GKK has expanded to training, consultancy and software services. GKK has always evolved and understood the need to continuously adapt, particularly with technological changes in the digital space.

Over the years, GKK identified that there is a significant need in the market, however many working class could not afford to take up certifications courses. Bringing a positive change to the scenario, GKK strive to make certification training affordable, practical and industry-related.

With this partnership, GKK are publishing their courses in Go1’s marketplace. This means there is a great opportunity to implement and undertake a ‘blended’ learning approach for certification training of the following courses:

When asked about adding their content to the Go1 Marketplace, GKK founder, Gajen Balasingham noted, “Go1 is easy to use, and they make it easier to deliver training. I admire the concept of how Go1 work with their partners and content providers. Go1 has strong international presence and growing, and when compared to others, Go1 is much more vibrant, energetic and fresh”.

“Ultimately, we see a great opportunity in this space and this collaboration would make it even more possible to provide certification training where knowledge is affordable, practical and accessible.” Gajen on the GKK and Go1 partnership.

View the full range of GKK content below:

Access GKK content in the Go1 Marketplace today, or contact us for more information.

GKK Consultants Training now available through Go1

Go1, the world’s largest onboarding, compliance and professional development platform, has announced a partnership with the global leader in corporate learning, Skillsoft.

Under the agreement, more than 300 Skillsoft courses focused on building business and leadership skills will be added to Go1’s marketplace. Skillsoft’s Business & Leadership Skills content is multi-dimensional and micro-sized, which allows for flexible training and development solutions that can be targeted toward the needs of diverse populations. The content is ideal for busy managers both in their role today and as they plan for the next stage of their career – a critical issue facing organizations with growing workforce populations.

Additionally, the new offering will have a strong focus on soft skills. According to a Deloitte Access Economics report, soft skill-intensive occupations will account for two-thirds of all jobs by 2030 compared with half of all jobs in 2000.

New and existing Go1 customers will have access to the Skillsoft content in March 2018 via the Go1 Premium content offering, expanding the section’s content range to more than 1000 Premium courses. The content will be primarily aimed at the Australian and Asia Pacific markets, with plans to roll out in additional countries later in the year. 

Deloitte Access Economics said a workforce with a broad mix of skills is “crucial for business success and national prosperity. Businesses with more skilled staff have higher rates of innovation and productivity”.

Andrew Barnes, CEO and co-founder, Go1, said the partnership with Skillsoft would be of significant value to Go1 customers.

“Skillsoft is one of the world's largest corporate training providers, and we are excited to be able to offer our customers access to its award-winning content through our platform,” Mr Barnes said.

“It’s our ongoing mission to assist individuals and organisations to enhance their skills, whether for compliance or personal development goals. Working with Skillsoft means we can provide our users with an even greater range of content."

“Partnering with Go1, which has a strong presence in APAC, allows Skillsoft to meet the region’s growing interest and demand in providing business and leadership skills training,” said Melissa Ries, vice president & general manager for Asia Pacific at Skillsoft.

“We look forward to helping organizations build the skillsets their employees need to be successful in both their career and personal goals.”

Skillsoft is the global leader in corporate learning, providing the most engaging learner experience and high-quality content. We are trusted by the world's leading organizations, including 65 percent of the Fortune 500. Skillsoft's mission is to build beautiful technology and engaging content that drives business impact for today's modern enterprise. Skillsoft's 500,000+ multi-modal courses, videos, authoritative content chapters and micro-learning modules are accessed more than 130 million times every month, in 160 countries and 29 languages.


Want to access Skillsoft content on Go1? 

Go1 expands content offering through Skillsoft partnership

Totara and Go1 have teamed up to provide Totara Partners with the opportunity to provide their customers with off the shelf professional development and compliance training, as well as additional revenue stream.

There are many advantages to using Go1 Content as a Totara Partner including increased client retention and decreased sales cycles, but today we want to share some of the most commonly asked questions that we've received over the past few months so we can keep you informed, updated, and ready to get started faster!

1. When will the integration plugin be available?

Available for you now, we are currently in the Early Adoption Program where we will be working with select Partners and Customers..

2. Is this integration for all Totara Partners and Customers?

Yes it is! Anyone who has content requirements, whether that be a partner or customer of Totara. We will want to work closely with you and receive feedback to improve the integration going forward.

3. How will you provide support to us and/or our clients?

Support 24/7 via the Go1 website Account management 24 hour response, as we grow the team this will be better but initially in the EAP it will be responding as soon as we can to your requirements. This will be via totara@go1.com.

4. Will we have access to all of Go1, and the 150,000 courses on the marketplace?

Yes you can, we will be looking after content needs from our Marketplace. We have our Go1 Premium content bundle with over 1000+ courses at the best value. If you have any custom content needs, our team will look to source and integrate this for you.

5. I am interested in Go1 Content, what is the next step?

The next step would be to email us on totara@go1.com with any questions or requirements, and our team will send you collateral and set up a call.

Still got questions, or after a more specific solution? Not a problem at all, just let us know and we'll be in touch to provide further information and create a tailored package for your organisation!

Learn more about Go1 Content for Totara Partners

Go1 content for Totara partners: What you need to know

Happy New Year! We hope that you had a great holiday period, and are excited to get started with 2018.

To help you to kick start the new year, we are excited to announce that we have just added over 70 new courses to our Go1 Premium offering from Catalyst Education.

Catalyst Education are a leading supplier of quality vocational education in Australia, and to date have educated over 24,000 students.

Content from Catalyst Education empowers students with practical, job ready skills when commencing or looking to advance their career. Their delivery and partner collaboration also ensures we meet the increasing complexities faced across several industries.

All Catalyst Education Professional Development content is also available via Go1 Premium, where you can access over 1000+ courses from $4 per user per month - with instant access!

You can also book Certified First Aid Training with Catalyst Education through Go1, just contact us via live chat on our website, and we’ll get you a quote and book you in!

You can view a full list of new content added by Catalyst Education, along with some examples of the content in action below.

If you have any questions about your portal, or Catalyst Education content, feel free to contact us, so we can help you out.

New Year, new premium content from Catalyst Education (2018)

Online training provider Go1 is partnering with learning management systems provider Totara to provide Totara partners with comprehensive training solutions for its customers.

Through the partnership, Go1 will work with Totara partners to create custom training content packages to help deliver the best learning and training outcomes.

As part of the agreement Totara’s partners will have access to Go1’s content which includes compliance training, soft skill training and personal development courses, as well as the ability to book in-person training such as first aid or leadership courses.

oThrough accessing Go1’s content, partners will have the ability to open up new revenue streams to new and existing customers through content sales, decrease sales cycles and implementation timelines with readily available training content, improve sales conversion with content tailored to target industries and verticals, as well as increase client retention by providing a broader and more comprehensive solution.

There are many synergies between Go1 and Totara, the main being a strong desire to help companies train and upskill their staff.

Andrew Barnes, CEO and cofounder of Go1 said, "The decision to partner with Totara was an obvious one for us. Our missions are similar - to help individuals and companies learn and enhance their skills, whether for compliance or personal development goals”.

“Through this partnership we are able to offer Totara’s partners a comprehensive training solution for their customers," Mr Barnes said.

Richard Wyles CEO of Totara said the major appeal for Totara is the way in which Go1’s content is updated automatically by its expert course authors, saving hundreds of hours a month. Users are automatically notified when there is an update, which enables them to stay compliant and up to date with regulations in their sector.

"We’re very excited about this new content partnership. It gives our customers access to a wide variety of high-quality training content that is constantly kept up to date with regulatory changes in each jurisdiction. Go1 works with our customers to find the best content for them."

Go1 partners with Totara to provide comprehensive training solutions

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