As the education system continues to evolve, we are starting to see online learning becoming a more prominent component of the way that we learn. Blended learning is now a common element in college and university institutions worldwide, and more teachers are starting to embrace the new technology. Chris Murray is one of these teachers.

After spending many years as Principal Teacher at a TAFE institution in Australia, Chris has now embraced online learning and uses his business, Jacaranda Lodge, to develop training materials in leadership and supervision for the hospitality industry, specializing in the use of exemplars.

Originally releasing 'Jacaranda's:  A hospitality case study' in print format, Chris was looking to take his training online and the Go1 platform was the perfect solution for distributing his learning material.

Making the adjustment from being a classroom teacher to an online teacher, Chris says that the most notable adjustment that he has had to make is communicating with the students to understand how they are progressing, and learning how to guide and anticipate answers so he can provide help when needed.

One of the toughest things to design when it comes to online learning is creating engaging and meaningful assessments. Chris tells us that getting students out of the habit of the ‘Tick and Flick’ mentality can be a huge challenge.

“My favorite feature of the Go1 system is that immediate feedback is provided to students when they have sit their assessments. They given an instant result. ” 

Chris tells us that one of the main reasons he started creating his print resources before they ended up online with Go1, was that I was teaching students from so many different language backgrounds.  A strength of the resources he created is that they use exemplars, both good and bad, of decisions that need to be made in a supervisory situation, which creates a much higher engagement rate and results in a higher rate of retention for the learning material with the students.

“If a student can see the thinking and likely outcome of a decision it slows them down from rushing into a torrent of words in a written assignment which they do not understand. “

In the current Australian education system, online learning requires the teacher to be familiar with, and able to facilitate learning from the wealth of online materials appearing on the internet, which is a huge step forward from the traditional text book based programs of the past.

“I have received a number of enquiries from people who wish to set up a similar business to mine, and the online materials will enable me to point them in the direction of 'Leadership and Supervision for hospitality' which will enable them to get started.”

Chris is a great example of how to adapt traditional learning concepts to online courses, and we are very excited to hear about how he has been progressing his content based on the demand, and results of his course.

Read a case study that Chris has produced around exemplar learning

Enroll in Leadership and Supervision for Hospitality

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Principal TAFE teacher to online learning: Chris Murray talks eLearning

When you clock into work each day you’re normally focused on the tasks at hand; the emails you need to respond to, meetings you have to attend, and the calls you’ll be making throughout the day. As the one place in our lives that is supposed to be professional and “above board” at all times, it can be quite a shock if our workplaces suddenly turn hostile due to harassment.

Harassment is a serious issue for many workplaces in the US, and it can relate to any behavior conducted by a co-worker that makes you feel uncomfortable or unsafe. This behavior might be based on sex, race, religion, or another discriminatory factor, and when faced with these hostile work environments we’re not only unable to complete our work but our mental and emotional wellbeing can suffer as well.

Harassment can come in the form of verbal abuse, intimidating behavior, or even physical contact—and with a rise in harassment cases of almost 10,000 per year since 1997, it’s never been more important to educate American workplaces on the topic.

Harassment in California, in particular, has been home to some of the most well-known discrimination and harassment cases in the country. With just over 7 percent of the country’s cases occurring in California, it’s fair to say that the Golden State has a significant problem with workplace harassment.

One of the most famous cases in California’s harassment history comes from the Regal Entertainment Group, after it was alleged that a female co-worker had sexually harassed a male employee persistently and further retaliated when the harassment was reported to a supervisor.

The US Equal Employment Opportunity Commission (EEOC) found that the male employee at the theater was subject to continual sexual harassment in a hostile workplace, due to his female co-worker repeatedly attempting to touch him in an inappropriate manner. The EEOC also alleged that once he reported the behavior to the general manager, both he and his direct supervisor were then subjected to further harassment in the form of retaliation.

The retaliation experienced by the victim and his direct supervisor included lowered performance appraisals, stricter security of performance, and unwarranted discipline. Both sexual harassment and retaliation for a complaint are direct violations of the Civil Rights Act of 1964, and when the EEOC eventually filed suit against Regal Entertainment Group in 2006 they were successful in the proceedings. Regal was forced to not only pay the employee $175,000 but also provide an adequate anti-discrimination training program for employees and report to the EEOC on a more regular basis.

The growing trend of harassment cases in California

The Regal Entertainment Group case highlighted a common issue in California regarding harassment cases in the workplace, and at the time of the case, the EEOC had noted an increase in men filing harassment cases in the last decade. This number included a jump from 12 to 16 percent of sexual harassment cases.

Although the situation seems to have improved somewhat in recent years, workplace harassment is still an extremely serious issue in California for both men and women. The EEOC released their findings from 2015 regarding workplace harassment and found that in California almost all areas of harassment had experienced a decrease in reported cases. Some areas, however, such as color, disability, and retaliation, had seen a dramatic increase since the initial report findings in 2009.

But what do these figures mean for the modern workplace? Simply put, prevention is the key. All workplaces should have compulsory and strict guidelines for training on discrimination and harassment to ensure that these problems are tackled before they come to fruition. While it might not prevent all cases from occurring, education is the best resource we have in the fight against workplace harassment.

How you can tackle harassment In your workplace 

Sexual harassment today might look very different to the cases we see in old-fashioned workplace training videos. We’re trained to look for overt signs of harassment such as verbal suggestions or physical contact, but it can sometimes be harder to spot than that. Harassment might take the form of an insinuating comment during work or even a private message sent through Facebook, so it’s not always as in your face as you might expect.

According to the EEOC, harassment can cover any unwelcome behavior that is based on sex, race, color, religion, origin, age, genetic information, or disability. If this behavior creates a work situation that any reasonable person would find uncomfortable, it’s likely to be a form of harassment.

If you feel that you’re in a situation in the workplace where harassment is occurring, either directly to you or someone else, you need to speak up. Although it might be uncomfortable, you should speak with the harasser directly and let them know that their behavior is making you uncomfortable, enlisting the help of Human Resources or management if need be.

Keeping active and ongoing written notes on the situation can also cover your bases, so begin this as soon as the harassment starts. Under the law, your employer is obliged to provide steps that will cease the behavior, so you don’t need to feel alone in the process.

It’s important to note that once you confront someone, you might even find that the harasser is unaware that their words and actions were making others uncomfortable. After speaking with them they may even take immediate steps to change their behavior, settling the problem there and then. However, there may be times when a harasser becomes annoyed with the confrontation or even refuses to acknowledge it, and this is where you’ll need management in your corner.

Real Workplace Harassment Examples in California

Regal Entertainment Group and the current problem of harassment in California 

As mobile devices become a common instrument for almost everything we do these days, it makes sense to capitalize on this portable and up to date source of information by using it for the workplace as well. Here is why embracing mobile learning makes perfect sense if you want to be a leader at work.

If you’re looking to get ahead at work, embracing mobile learning can make you a respected leader among your peers. But how exactly does this new wave of eLearning will really give you an “edge”, and how can it make you stand out from the pack? Let’s take a closer look.

First, traditional training methods in the workplace are slowly becoming less effective. It seems the workforce is truly burning out on the “old school” way of passing on information and policy.

Mobile learning, on the other hand, addresses the common issues of traditional training and education methods and puts a fresh and convenient spin on things. Everything from how and where you access your modules to the technology you use to complete them can work together to make you a leader among your colleagues and a valuable part of any team.

When you take advantage of mobile training, whether for yourself or your employees, you’re giving yourself a head start over the rest of the pack. Mobile information is fast… and it’s delivered in a way that it’s easier to retain. Further, while others may be lagging behind with their workshops or role-play sessions, you have the ability to access training materials at any time… so that training doesn’t hinder your workload.

For you the employee of the 21st century, this means that you’re studying at a time that suits you best and this helps you retain the information because you’re more focused! Rather than feeling forced to participate in a day-long training session, you can pick up bite-sized pieces of information throughout the day and work at your own pace. This is a key factor in boosting performance and productivity that competitive workers simply cannot ignore.

By embracing mobile learning the modern learner can be truly “mobile”, choosing to study either on the job or during their leisure time. As studies from the University of Texas have shown, we retain information better when it’s ingested at multiple times and in various situations. Simply stated, the mobile learner has a clear advantage over others who are force-fed training over one single period.

Mobile Learning Is Always Relevant And Up To Date

We’ve all seen those outdated training videos on customer service or sales skills, where the actors appear to be only half-engaged in what they’re trying to say. Although they are here to teach us something, the message gets lost thanks to the poor production quality, outdated corporate jargon, and second-rate acting skills.

The beauty of mobile learning is that it will always be new, refreshed, and revised as needed. As modules and courses are constantly updated and delivered directly to your mobile device, you don’t need to worry about any of the information being out of date. In short, you’re getting the latest and most relevant education for your job, making you an instant leader among your work colleagues and a truly valuable source of information.

When we undergo traditional training seminars at work, we may have the very best intentions to put those lessons into practice, but they quickly wander from our mind as soon as we return to our workstation. According to Forbes, one of the main reasons why these workplace training sessions fail is due to a lack of follow-up.

When follow-up isn’t automatic -which is generally the case with a soft skills training session- your brain finds it difficult to retain the information. On the other hand, when you’re forced to revisit the skills you were taught and use them in your actual day-to-day work, as is the case with mobile learning, the information “sticks” better as a result of your deliberate practice.

If you learned something important through a mobile learning session, recalling the information is simple: You simply pick up your mobile device and access the lesson directly!

Mobile Learning Keeps Your Technological Skills Up To Date

In a world where two-thirds of Americans own a smartphone, it’s clear that mobile devices are here for the “long-haul”. This is a boon for workers of all generations, because now you have a means to stay up to date on the latest trends and training.

Make no mistake about it, the workplace of the future will feature more and more devices and fewer paper and pens, so staying ahead of technology trends is one of the easiest ways you can stay competitive and move forward in your career. In fact, the skills you’ve picked up through mobile learning can often make you a valuable resource for your peers… further solidifying your station as a “linchpin” that holds teams together.

It’s simple: If your plan is to incorporate a mobile learning strategy for your staff, then you’re solidifying your status as a leader in the workplace. Rather than utilizing a tired and old training technique that your employees will forget in a month’s time, by embracing mobile learning you’re helping your teams succeed by giving them the information they need to make better decisions.

In short, your employee’s success is a direct reflection of your leadership skills, and embracing mobile learning is a simple way to ensure that success.

Workers will respect the freedom and variety that comes with mobile learning, and most employees will jump at the chance to receive free training that’s relevant to their job. By using the mobile learning model, you’re not only giving them the best chance to succeed but proving yourself a modern leader who understands the workplace of the future as well.

Why embracing mobile learning will make you a leader at work

September is here and the team at Go1 are excited to release the latest version of our system, packed with updates and improvements to the Go1 Platform. In this update we have allowed students to un enroll themselves from courses, administrators set up their custom embed codes from their dashboard, we've added more integrations, and more!

Find out more about all of the updates below:

Administrators no longer have to spend time un-enrolling users from courses that are no longer relevant to them, as all users now have the ability to leave a course with the click of a button.

Administrators can now approve users for courses

Rather than having users simply clicking on enroll to start taking a course, administrators can now set the action button on a course page to 'Enquire'. This allows the administrator to view all applicants and approve or deny access as required.

Customise embed settings for your administrator dashboard

Embedding your Go1 courses in your website has never been easier. This version has moved all of your embed settings to the Portal Settings are of your dashboard, where you can simply select your display settings and generate a code.

Integrations with Intercom & Autopilot have been added

Long domain names are now accepted in the onboarding wizard

Notifications on required fields within the student profile have been improved

Text display on mobile devices has been improved

New error notification will show if a user invite fails for any reason

If you have any questions about any of the updates and improvements listed above, please let us know and our Customer Success Team can help you out!


The Go1 team are excited to announce that they have been selected as a finalist for the 2016 Premier of Queensland Export Awards.

The awards celebrate business excellence in international trade and recognises exporters from across the state who compete in 12 industry categories.

Go1 was chosen as one of four finalists in the digital technologies category.

After starting the year with a bang, Go1 has already been recognised for their achievements by several organisations, including being named in the global Disrupt 100,  Anthill’s Smart 100 Readers’ Choice Winners 2016, and being listed as a finalist in the First National Bank’s 2016 Business Innovation Awards.

“We’re extremely honoured and proud to be named as a finalist in the 2016 Premier of Queensland Export Awards,” Go1 CEO Andrew Barnes said.

“It is a testament to the hard work and commitment by everyone at Go1, and recognition of what we have achieved in a short span."

“Go1 is a Brisbane-headquartered company aggressively planting its seeds across the world as we continue to see huge demand for our services globally,” Mr Barnes said.

The awards ceremony will be held on 20 October at the Brisbane Convention and Exhibition Centre, Southbank with both the Honourable Annastacia Palaszczuk MP, Premier of Queensland, Minister for the Arts and The Honourable Jackie Trad, Deputy Premier, Minister for Infrastructure, Local Government and Planning and Minister for Trade and Investment as guests of honour.

Go1 named finalist in 2016 Premier of Queensland Export Awards

We looked recently at the importance of sexual harassment policies in the workplace, to help employers and managers create safe, inclusive workspaces for their staff. As we’ve said before, all employees have the right to work in a positive and non-threatening work environment, free from any form of sexual harassment.

Unfortunately, this isn’t always the case, with sexual harassment remaining a serious issue in many American workplaces. Being subjected to unwelcome and inappropriate behaviour at work, while trying to carry on and perform well under the usual stresses of a job, can have damaging and long-lasting effects on an individual.

When incidences of sexual harassment occur within a company, they also have serious repercussions and consequences for the organization as a whole. In the United States, laws have been put in place to protect both employees and employers from the long-reaching impacts of sexual harassment. Did you know that as an employer, neglecting to implement and practice proper anti-harassment policies may be a violation of both state and federal law?

Today we’ll look at how sexual harassment impacts the workplace and the negative effects it can have on both individuals and organizations. We’ll also point you in the direction of some online resources containing more information about workplace harassment, to help you navigate this important topic.

When an employee is being subjected to sexual harassment, the workplace becomes a hostile environment, with the constant threat of physical and/or emotional harm. This can lead to severe distress for victims, with individuals at risk of developing mental health problems such as depression, anxiety, PTSD or panic attacks, as well as the physical symptoms that accompany these disorders. 

Low productivity, motivation and morale levels, or high rates of sick leave or absenteeism, may also be signs that an employee is suffering from some form of harassment. As well as causing direct and immediate suffering for individuals, sexual harassment can interfere with work performance and career progression, and even result in people being forced out of their job and income completely.

How sexual harassment impacts organizations

A workplace environment that fails to properly address the issue of sexual harassment will be at risk of developing signs of a negative work culture – low morale, discontent employees and high levels of absenteeism will soon be reflected in lower productivity and profits.

Financially, companies can expect to face higher rates of staff turnover, with the added strains of hiring and training new staff, as well as the expense of sexual harassment lawsuits. A sexual harassment lawsuit will cost your company significant amounts of money, in addition to damaging your reputation and brand name.

Let’s look at the case of California-based company Braun Electric. 

A case of sexual harassment in California

In 2012, the Equal Employment Opportunity Commission (EEOC), an agency enforcing federal laws prohibiting employment discrimination in the United States, instructed Braun Electric to pay $82,500 for failing to address a sexually hostile work environment created by a manager.

The male manager continually subjected female staff to sexual harassment in the form of explicit propositions and grotesque sexual remarks, with one female employee forced to quit as a result of the ongoing hostile work environment.

Braun’s management did not act to address complaints from staff, with supervisors neglecting to report the ongoing incidences of sexual harassment they witnessed. The company failed to protect its employees.

As the director for the EEOC, Melissa Barrios said, "As agents of the employer, supervisors and managers should act as role models and promote an environment free of harassment. Employers should make sure that supervisory staff is trained not only on the laws against workplace harassment but also on how to effectively prevent and address such issues."

As well as paying the amount enforced, Braun Electric was instructed to retain an external equal employment opportunity monitor to review and revise its existing policies and procedures. The company also agreed to provide annual training for all staff on their rights as employees, as well as additional training for supervisory staff on how to properly deal with these issues.   

Learn more about sexual harassment policies

Managers can play a significant role in preventing workplace harassment. As a manager or team leader, it’s very important that you’re up-to-date with the sexual harassment laws in your state and have solid anti-harassment policies in place to deal with incidences in the proper way.

Does your organization have a strong policy around sexual harassment? Commit to creating a positive and safe environment for your staff, by developing and implementing an effective strategy that prevents and addresses workplace harassment.

You might like to learn more about this area through an online course such as Subtle Sexual Harassment – Management’s New Responsibilities. This short course goes beyond the basic definitions of sexual harassment, to examine the legal liability issues and questions of personal responsibility that managers must face. It offers guidance on important factors to consider when creating an effective sexual harassment policy, as well as practical advice on how to handle reports and complaints.

Subtle Sexual Harassment Training Scenes is another practical, informative resource for managers, with each online training module dramatizing an example of workplace harassment. Throughout the course, the social, legal and psychological impact of the events in each scene is examined, providing learners with tools for navigating this issue.

For more insights, be sure to subscribe to the Go1 newsletter to stay on top of all the latest L&D trends. Or, you can book a demo today to find out how Go1 can help with your team’s learning needs.

We’ll look at how sexual harassment impacts the workplace and the negative effects it can have on both individuals and organisations.

The impact of sexual harassment in the workplace

In a world where technology is ingrained into almost everything we do, it makes sense that it should be incorporated into every successful workplace as well. The powers of technology are immeasurable, and every day their benefits only continue to grow in number.

A recent study conducted by the MIT Sloan Management Review and Capgemini Consulting found that although managers might be willing to adopt digital technologies and transformations in the workplace, staff are sometimes reluctant to take these on themselves. This is one glaring reason why, as a manager, you should be able to teach staff exactly why these technologies are beneficial and demonstrate how they can improve the overall output of the team.

Whether it’s to add to the bottom line, train up your staff, or provide a more cohesive workspace, a good manager should understand the benefits of technology and how they can use it to get the best out of their teams.

Provide the Tools and Infrastructure to Succeed

A common mistake made by managers looking to incorporate technology and digitization in the workplace is that their intentions and plans don’t often meet up with reality. Simply put, before you can implement any type of technology, you need to ensure your infrastructure can handle it first!

Whether you have a dedicated IT team on hand or use an outside specialist for advice, you’ll need to have a clear discussion about capabilities. If you don’t and you try to introduce a new system that doesn’t have the software or connections available to achieve it, your staff are going to feel let down by the entire process and then problems arise.

Gone are the days when the entire team would take a day off and workshop ideas in the boardroom under the guise of training. The modern world of corporate training is best performed with e-learning and mobile learning initiatives that allow your staff to train at their own pace and at a time most beneficial to them.

The benefits of e-learning have been proven time and time again to not only save money for the company but teach the information to employees in such a way that helps them to retain it better and for longer.

Especially in large teams, there can be a tendency to have a separation of staff members into their selected divisions and small groups. This may be unavoidable sometimes due to remote staff or a larger office that divides employees into their own areas. Thankfully, technology can be a useful way to break this barrier and promote collaboration among all of your staff.

With technology resources in place that allow for all staff members to communicate, whether it’s on a joint project or regular day-to-day tasks, you’re removing the boundaries that can often lead to tension and disharmony down the line. Having a task-based system in place that allows employees to visualize the progress on certain projects, even if they aren’t directly involved, can create a more cohesive workplace where everyone shares the same goals.

Here’s a common scenario in most workplaces that highlights the need to reduce unnecessary tasks, and one that most can relate to:

A meeting is scheduled by a manager that requests all staff to attend. Perhaps the date and time are changed once or twice. Countless emails and reminders are sent out to employees, and when it comes time to have the meeting most are disengaged or busy with other work tasks.

It could have all been solved with a more streamlined process that cut the unnecessary steps straight out.

Was it really necessary to have a meeting? 

Is there a better way you can use technology to communicate to all staff members? 

A good manager should continually review the processes in place and question the necessity of these smaller steps. Technology provides a fast and efficient way to achieve this.

When you consider the above scenario and countless others which take place through a regular work day, you can begin to see how many wasted hours there are in the typical workplace. Thankfully, business productivity software is a quick and easy fix to many of these types of bureaucratic problems.

There are quite a few benefits to implementing business productivity software in your workspace that will allow you to get the best out of your teams:

Motivation – With online performance evaluations and progress trackers, managers can see what areas employees might need to train in or if they’re suited for another department better.

Communication – These systems allow staff and managers to communicate more effectively by providing a space for them to share ideas and progress on various projects.

Analyzation - This software allows you to create reports and enquiries on customer trends, market activity, and business performance so you can get a clear picture of your company’s activities.

Productivity – The main goal of this software, and what it’s most effective at, is monitoring the productivity of staff and companies as a whole. By tracking each individual you can see exactly where and how they might need improvement or praise.

As quickly as technology changes and improves, we need to be just as quick to open our minds to the possibilities. As managers, it’s your duty to be a leading force in embracing new ideas and changes with open arms. When a new technology comes along that might be beneficial to your team, don’t dismiss it until you’ve researched the facts completely.

As we welcome the new generation of employees into our workplaces, we need to ensure we’re ready to adapt with them and embrace the emerging trends and technologies. There will always be room for traditional business practices and common sense, but for a truly successful organization, you need to find the link between the two worlds and make them work together.

How managers can use technology to get the best out of their teams

We recently looked at how online training courses can be a great way to learn more about finance, helping you get a better understanding of basic financial management and practices.

For managers, team leaders and small business owners, online training courses can help you improve and expand your financial skills, allowing you to feel confident preparing budgets, managing expenditure, creating reports and negotiating with your clients. As we said previously, setting aside a small amount of time to learn more about the world of finance can prove to be a very smart investment for your career and future.

Today we’ll look further into the importance of understanding finance for small business owners. Just because you’re a small business owner, it doesn’t necessarily mean you’re automatically good at finance. You might be more of an ideas or words person, rather than a numbers person – and for many creatives or entrepreneurs, balancing profit and loss statements can seem like the least exciting way to spend your time. Or just plain scary! But whether you like taking care of them or not, finances are an essential part of running a small business. 

Good Financial Management for Small Business

Did you know that more than 80% of small business failures in Australia are the result of bad financial management?

While owning and running your own business is exciting, it can also be quite nerve-wracking, especially when it comes to handling the money side of things. It takes more than just a good idea to run a business – small business owners also need to be equipped with good money management skills. 

Don’t let your business suffer due to poor financial management. Get yourself up to speed with everything you need to know about finance for small business, through e-learning. 

Online Courses to Help You with Small Business Finance

Finance Essentials for Small Business is a good place to start if you’re looking for a solid introduction to understanding small business finance.

You’ll learn how to track your accounting, keep records, manage your operating cycle and forecast cash flow, to help you run your small business better. You’ll also be provided with practical pointers and strategies for managing your business finances, as well as professional insight into why so many small businesses fail and how to avoid those common pitfalls.

Embrace the World of Online Accounting Programs

No matter what your business is, keeping your accounts accurate and well organised will save you a lot of time and stress further down the track. Inaccurate or disorganised business records can make it very difficult to know how your business is tracking and cause headaches at tax time.

There are many great online resources that you can use to help you manage and take charge of your own accounts. If you aren’t financially savvy, programs such as QuickBooks can make accounting become more manageable for small business owners, especially if you only really need to keep track of expenses and send out invoices.

If you find even the idea of using one of these accounting programs daunting, look for tutorials and courses online to get you started on using your new accounting program and managing your accounts like a pro.

Even if you’ve used QuickBooks before, e-learning courses are a quick and easy way to bring you up to speed with the program’s latest version. Take a look at QuickBooks Pro 2016 Training: Manage Small Business Finances – this online course will give you a comprehensive crash course in having complete control over the accounting of your business, allowing you to:

Quickly create estimates, statements and deposits

Effortlessly keep track of incoming and outgoing payments

Get all of the tools to become a well-run operation

Feel confident when reconciling bank statements

Take your knowledge about business finance to the next level and look at using tips from finance professionals to help you expand your profits. With Financial Success Through Small Business you’ll learn about generating a growing stream of income through economic activities.

This course provides a deeper understanding of the reasons a small business may fail to reach its potential, and how the lack of the right business tools can cost you a lot of money and prevent your business from getting off the ground.

If you’ve been putting off getting your accounts in order, it’s best to bite the bullet and see what resources are out there to help you. The faster you put proper financial management systems in place the better, allowing you to focus on building your business and enjoying the process.

Take a look through more helpful online courses, many of them free, in Go1’s marketplace – you can simply enrol and complete training modules online, at your own pace, in the convenience of your own home or office.

Financial management tips for your small business

The rise of the smartphone hasn’t just changed the way we communicate and enjoy entertainment, but it now serves as one of the most convenient platforms for learning. Mobile learning is the latest way we can support eLearning experiences, with a range of benefits for today’s workforce. Here are some of the top advantages of using mobile learning at work.

With the growing mobile device market penetration and the increasing need for digital learning, mobile learning has recently seen exponential growth. Both academic and corporate industries are certainly utilizing this modern format of learning, but those looking for an edge in the workforce may find it particularly useful.

Whether you’re on the hunt for a new job or wanting to get ahead in your current position, mobile learning at work is one of the smartest ways to do so. Digital learning on the go means you have more and freedom to learn as you please… and experts have shown that you can actually retain the information easier when it’s served in this bite-sized format.

Unlike traditional learning methods, mobile learning can be enrolled in and accessed virtually within minutes. For the job seeker, having this edge over competitors means you can stay up to date with training and stay informed on whatever may be relevant to your potential employer.

Say you’ve just found an advertisement for your dream job and the employer mentions the importance of knowing a particular software (one that you have limited knowledge in). This could be the deal breaker that clinches the position for you, and you definitely don’t want to let it slide that easily!

With mobile learning, however, you can enroll in a course within a matter of minutes and get trained in just a few days - setting you apart from your competition.

Even if you don’t get that particular job, you’ve just added another skill to your resume that suits the line of work you’re interested in. Now there will never be a need to fall behind your competitors just because you didn’t have the correct training, and you can confidently discuss your new skill during your interview as well!

How Mobile Learning At Work Can Get You Ahead 

Mobile learning is the perfect platform for those who are already employed and looking to get the most they can out of their current position. Whether the training is being offered by your employer themselves or you take it upon yourself to do some up-skilling with a mobile learning module, there tons of benefits to this particular style of training.

With mobile learning, you can learn virtually anywhere you go so that you’re mentally at your sharpest when it’s time to study. Not only will this help you to retain information better, but it also gives you flexibility that you simply can’t get with other methods of training.

By showing your employer that you’re self-motivated and have the initiative to take on additional training to succeed, you’ll be placing yourself in a good standing when compared to others who only take on the training that’s offered to them. In fact, many times an employer will be more than happy to take on the cost of your mLearning modules, provided you can show them how it will make you a more valuable worker. It’s really a win/win for you both.

The Importance Of Mobile Learning For Your Employees

For employers, mobile learning really is a no-brainer. When considering how you will train your staff, there are several ways that mobile learning is the better option for employees of all ages and backgrounds.

Traditional corporate training may not suit everyone’s learning styles, causing some staff to shy away from getting involved in the first place. A solid mobile learning plan ensures that a range of learning styles are covered with lectures, podcasts, videos, text, and social collaboration so that everyone’s unique requirements are catered to.

2. Making The Most Of Your Employees' Downtime.

One of the key benefits of mobile learning at work is its convenience, giving your staff access to training literally any time of the day and from anywhere on earth. Rather than spending their downtime socializing or surfing the web, your staff can take in bite-sized portions of learning in their down-time. Studies have even shown that over 50% of employees have participated in mLearning while lying in bed, somewhere you would never have been able to engage them previously.

3. Ensures Your Staff Stay On Top Of Technology Trends.

A workplace that keeps its employees in the past will have a hard time making a difference in the real world - thus the importance of staying on top of trends in technology. By giving your staff access to mobile learning, you’re building on their technological skills and ensuring they don’t fall behind with upcoming trends.

Rather than having a scheduled training session on a specific day and time, mobile learning allows your staff to study at their own pace. When they’re actively engaged at a time of their choosing, they’re far more likely to retain information and stay motivated.

How To Get Started With Mobile Learning 

Since it’s predicted that by 2018 70% of professionals will do some form of work from their mobile devices, there’s never been a better time to invest in this technology. The first step is to consider your current skill set and areas where you might like to improve and then do your research on which course might suit you best.

For those who are already employed, having a chat with your supervisor about potential mLearning ventures at your workplace will not only show initiative on your part but also help to keep your entire workplace on top of current industry trends and skills.

With so many benefits to both companies and their staff, mobile learning at work is the smartest way to utilize the growing trend of smartphones and the eagerness for digital learning. By getting ahead in this movement, you’re guaranteeing yourself an edge in the workforce and you’re also giving yourself a huge stepping stone in your career at the same time.

Mobile learning: the next step in workplace education

No one likes being manipulated. Whether it’s in our personal or professional lives, the idea of manipulation is generally considered to be a bad thing. 

Most of us associate manipulation with negative connotations, such as people trying to take advantage of us or push us into doing something we don’t really want to do. But have you ever thought about the potential of manipulation for positive change?

Today, we’ll look at how manipulation can sometimes be a good thing — as surprising as this may sound.

Whether or not you realise it, you’re most likely being manipulated every day, in both your personal and professional life. The power of manipulation is harnessed by marketers and businesses everywhere to convince us to buy certain things and live our lives in certain ways.

So, which of these cases of manipulation are good and which are bad? Is it wrong to encourage people to give up smoking or embrace a healthier lifestyle, or can we consider that a form of positive manipulation?

The difference between persuasion and coercion 

By definition, the word ‘manipulate’ — meaning simply “to handle or control in a skillful manner, or to control or influence a person or situation” — does not hold any inherently negative connotations.   

However, the use of this control or influence can become a negative or positive thing depending on whether it takes the form of persuasion or coercion. It’s important to understand the difference between these actions, particularly for employers and managers.

Persuasion is about getting people to do things they want to do

Coercion is about getting people to do things they don’t want to do

Managers and team leaders should be very aware of the distinctions between persuasion and coercion and avoid confusing these terms. While encouraging or motivating staff can be considered positive persuasion, coercion is unacceptable in the workplace and can be a form of bullying or harassment.

Good managers are always looking for ways to keep their teams engaged and motivated. It’s a vital part of professional development for employees, with many benefits for both the individual and organisation.

Positively manipulating your staff can be an effective management tool. Using a positive form of manipulation to motivate employees towards their goals can help improve their performance and allow teams to achieve organisational objectives. 

Jonathon Fields summarises the differences between persuasion and manipulation (where ‘manipulation’ is a form of coercion), saying it comes down to three rules: 

The intent behind your desire to persuade that person

The truthfulness and transparency of the process

Think about these three things when looking for a behavioural change from a team member. Ask yourself how transparent your process is and what your reasons are for wanting to manipulate this person’s behaviour. You’ll know whether your intentions are for the benefit of that person or not.

As a manager or employer, it’s important to maintain your values and aim to only ever influence your staff ethically.

Positive manipulation is also used by non-profit organisations and ethical companies to persuade people to act, thereby helping others in need and promoting positive change in the world.

In an article about manipulating people for good, Margaret Kelsey considers how individuals have the power to change people’s behaviour.

“But what’s the right way to use this power? How can you use psychology to persuade people ethically?” Kelsey asks. 

Non-profits and NGOs use persuasion to attract donors, raise funds and promote awareness of important issues that need action or change – surely this is the right way to use this power? 

Learn more about ethics in the workplace 

If this has got you thinking about ethics in your workplace and how you can bring positive forms of manipulation to your role as a manager, there are plenty of courses that explore the topic in more depth. 

Start your free trial with Go1 today to access dedicated courses on workplace ethics, persuasion, and many more. 

When we think of manipulation, we often think of something negative. But what if there was a way to manipulate people positively? Is it possible?

Can manipulation be used in a positive way?

Manipulation doesn't always have to be a bad thing. Today, we’ll look at how manipulation can sometimes be a force for good – as surprising as that may sound.