This month, we're focusing on all things management - so keep an eye on the blog over the next few weeks to read more about Go1’s relevant training content!

When looking for a Go1 Premium provider with great management courses, Cegos has risen to the challenge.

For nearly a century, Cegos has supported companies in their plans to transform and grow, advancing the personal and professional development of individuals worldwide - and we think Cegos is an excellent tool to use for your management training needs. With over 100+ Cegos learning resources available to all Go1 customers, they have great coverage of soft skills training, with content for almost every soft skills topic imaginable.  

Cegos offer a range of management training via Go1. Their expert training offers guidance for all levels of management and has been developed by drawing on research, their own business experience and work with thousands of clients around the world.

They have courses for new managers - to take their existing skills and knowledge, and translate them into effective management techniques. And for more experienced managers, who are looking to refresh their skills, learn to think more strategically or understand how to manage specific people or situations, Cegos also has a range of courses on topics such as Remote Management, Emotional Intelligence and more. 

In Go1 Premium, the Cegos courses for management we suggest you should have a look at are:

Making your new management position successful - Part A and B

For anyone who is taking up their first management position, this two part course will help you to learn about the demands of a management posting and your medium-term priorities, and how to prepare for your new appointment. 

Part A takes you through key responsibilities such as delegation and team motivation. 

Part B will show you how to lead your first meeting as a manager, handle initial interviews with your coworkers, or manage more delicate situations - such as managing former colleagues, experts and more senior coworkers. You will also be able to identify and differentiate between tasks that are urgent and important, thereby helping you to delegate effectively.

Managers have to deal with a range of different situations, from co-workers with different skills and motivations, to circumstances with varying imperatives and degrees of urgency. Managers must constantly adapt. Intuition, experience and personality are not enough on their own. Instead, managers must be conscious of their preferences, strengths and weaknesses, and constantly adjust their behaviour. They need to assess risks and develop their interpersonal and organisational strengths if they want to succeed. This module will help you understand the different options and adopt the appropriate behaviour.

Being persuasive in management situations - Part A and B

The term “negotiation” is used to refer to relationships with unions and management, customers and suppliers. However, the term “negotiation” is less widely used in relationships between managers and staff. Nevertheless, certain situations involve negotiation, even if it is implicit. Use this course to prepare for your negotiations.

Effective ways to communicate with team members: This module will give you a few tips about how to manage team members’ activities as well as how to boost each remote team member.

How to handle poor performing employees: Handling team member’s performance remotely is not an easy task. Learn how to create an employee performance improvement plan and choose between asynchronous and synchronous interaction. 

Try out Cegos training and let us know what you think!

From the Search Results page -> use the provider filter to find Cegos training

Want to access Cegos courses but don't have Go1 Premium? Enquire here!

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The spotlight this week is on Cegos - a Go1 Provider with great management content.

Check out Go1 Premium Playlist: July 19th

Check out Go1's latest updates for Go1 global customers. 

Go1 welcomes SkillPath (business and software skills)

A leader in learning and development since 1989, SkillPath provides professionals worldwide with strategic and innovative training solutions. Their mission is to provide the highest-quality training for companies and businesspeople around the world, so they can benefit personally and professionally from the experience. 

Go1 has over 200 SkillPath learning resources available in Premium - the courses are most relevant to US Go1 customers. 

Check out some of their courses below, available to all Go1 Premium customers:

Course blurb: It doesn’t matter if you’re addressing an informal meeting or making a full-blown presentation in front of hundreds… you need a winning speaking style to convey that you’re in charge and get your message across. This confidence-boosting video provides the preparation pointers and critical delivery skills you need to overcome any uneasiness you may have in order to make a dynamic presentation and leave a memorable impression. 

Different resources cover: Begin and End With a Bang!; Constructing Your Content the EASY Way; Confidence – It Will Make or Break You;  Your Body Language Speaks Loudly; Connect With Your Audience; Handling Unexpected Situations With Immediate Resolve;  Digital Age Dilemmas. 

Course blurb: The workplace is bursting with emotional situations, and the people who most successfully navigate through it are the ones who’ve unlocked the power of emotional intelligence (EI). This DVD is your key. It reveals the secrets of EI — the ability to stay calm and in control of every situation — and explains how to use this skill to take your career to the next level. 

Microsoft Excel 2013 Essentials (content divided down into different functions)

Microsoft Powerpoint and Word 2013 Essentials

Microsoft Excel 2010 Pivot tables + Charts and Graphs 

Go1 has added a large amount of training to Go1 Premium from new Provider eSoft Skills, covering topics such as soft skills, management, leadership, HR, compliance and more.

eSoft Skills creates engaging courses developed by subject matter experts for individuals and teams. The courses include video tutorials, training manuals, activity worksheets, Q&A reviews and animated case studies.

Course blurb: As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we have become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.With this “Self-Leadership” workshop, your participants will discover the specifics of how to be a better leader for themselves and for others. 

Course blurb: The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. With this course, participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their career. 

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity. With this “Cybersecurity” workshop, your participants will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.

This week, we welcome some exciting new providers with plenty of training content to help boost soft skills!

What does your to do list look like at the end of the day? Has it got shorter or longer? Sometimes it feels like you’re fighting against the tide. You’re getting work from your own boss, at the same time as managing your employees. Are you neglecting your own important priorities because of work overwhelm? Effective managers don’t do everything themselves. Effective managers focus on their priorities and delegate work they should not be doing to their employees. This article will help you identify the work that you should not be doing so you can start delegating work to turn the tide around.

PS: Delegation is one of those Essential Manager Skills that they just don’t teach you in school. This article contains information from the Ultimate Guide to Delegation. 

How do your delegation skills compare to other managers? Take the Delegation Check-Up to find out (must be logged into your Go1 portal to view)

Is your never ending to do list a source of stress? Feeling overwhelmed can turn healthy work pressure into unhealthy distress. Take an online Stress Assessment (must be logged into your Go1 portal) to find out your stress score and get customised stress management advice,

Want to be a better boss to deliver results & supercharge your career? Have you got what it takes to be a great boss? Start by finding out your Boss SuperPower 

Delegation to Motivate & Retain your Employees

Did you know that you can use delegation as a tool to motivate and retain your employees? This is because:

Your employees want a chance to learn & grow and;

Your employees want to be entrusted with responsibilities

If you don’t delegate effectively, then your top talent will leave you to get their growth needs met elsewhere.

Effective managers know how to use delegation as a management tool “to get stuff done”. That’s why delegation is an essential manager skill. But the problem is they don’t teach you how to delegate in school. Following a good delegation process means starting by identifying what to delegate:

Tip: As you read through this list get a pen and paper out to write down these responsibilities. Take a look at your calendar, email and to do list to make sure you don’t miss anything. This list then goes on to your delegation worksheet. (Helpful resource: Delegation worksheet to download from Go1)

1. What tasks can someone else do better than you? AKA what challenges can you solve by asking for help?

Did you get to be a boss because you were good at what you did? What got you here, won’t get you there. The truth is you’re not the expert at everything. The truth is you don’t have the time to “do everything right”. Effective managers know how to use their employees, time, skills and abilities to do a better job than they could do themselves. 

Super Ninja Manager Skills Bonus: Solving problems by asking for help. We’ve all got those lurking demons on our to do lists. Those problems that tend to get pushed back because we aren’t quite sure how we are going to fix them. This is a clear sign that you’re not the best person for the task in question. A great way to solve difficult problems is to talk to your team about the issue and see if any team members have a solution. When you have a particularly difficult assignment, instead of neglecting it, paying it too little attention or having it suck up all of your time. Delegate it to an employee as a stretch assignment. Remember that people like having problems to solve and want to be entrusted with responsibilities.

2. What tasks do you dislike doing that a staff member would prefer doing?

While being a boss is hard, you do get some privileges. One of which is you have the ability to delegate work you don’t like so you can shape your job to be more enjoyable. But this isn’t about abusing your power because the beautiful thing about diversity is that a task that you hate can be done better by someone else.

Personally, I don’t like doing sales and that means I neglect it and I’m not very good at it. That means someone else should do it.

3. What tasks consume a lot of your time?

All tasks are not created equal - some just seem to suck up hours of your day. Every hour a low priority task takes away from your key deliverables means you’re going to be functioning less effectively as a manager.   

On the positive side, you’re the boss which means you have employees to help you to get your work done. Free up a lot of time in one go by delegating time consuming tasks. Even if your employee takes twice as long to do it, you’ve still saved yourself time.

4. What tasks have to be done but aren’t on your key deliverables?

Are you spending enough time on your key deliverables? Or are urgent, low priority tasks getting in the way? The key to success in life and business is to focus on the right things. The most important things for you to focus on are your key deliverables. These are the things that you can make the biggest impact on. These are the things that matter the most.

Don’t fall into the trap of holding onto work because you like it. Don’t fall into the trap of trying to do everything yourself. Prioritise your work into your top priorities and give the rest to your employees.  

Helpful Resource: Now if you’re like many managers who get to the end of a busy day wondering where your time went, then start off by working out what tasks actually take up your time. You can do this with an activity log delegation worksheet to track where you actually spend your time (must be logged into your Go1 portal to view). 

Bonus Time Management Tip: Have the courage to delegate the lowest priority tasks to never-never land.

5. What tasks can contribute to the development of your employees?

This is one of my favourite things to delegate because by moving work around you can create value. Giving challenging assignments to your employees isn’t just a way to get stuff done. It’s also a way to grow your employees’ skills and capabilities. You’ll end up with a better team, ready to take on extra challenges.

Effective managers know that employees get job satisfaction when they learn and grow. 

Helpful Resource: If your employees don’t have the skills & abilities you think they need to take over responsibilities, then you can use coaching as a time saving method to develop their skills.

6. What can your staff do at a lower cost than you?

When you get your management badge, you should also get some extra in your pay packet. But the way you earn a higher salary is by being efficient with money. Put another way, hoping to walk home with a large pay packet is unrealistic if you fill your days with low value added tasks. Being efficient with company resources doesn’t always mean doing everything yourself. Being efficient with company resources means getting the job done at the lowest cost.

Add value by delegating lower value work to more junior (and cheaper) employees and focus on delivering higher value work yourself.

7. What routine tasks can be codified? AKA delegate tasks that are easy to delegate

Sometimes, a barrier to delegation, is the time and effort involved to train your employees sufficiently to support the delegation. Kick start your delegation by delegating the work that is easiest to delegate. The low hanging fruit is work that lends itself to easy codifying. 

Secret Ninja Manager Tip: Don’t document your work yourself, request that your employee codify your work as part of the delegation process. The easiest way to do this is to get them to shadow you while you do the task.

Did you know that you can use the Go1 system as a tool to codify, store & deliver standard operating procedures? For each process that needs codifying, you can create an online course showing employees how to do the job.

Did you make a list of the work you should not be doing? This is the start of your delegation worksheet. The next steps are to:

Change manage delegation into your team by securing employees support of the process

Identify which employees to delegate what work to

Make the delegation by using a proven delegation script

Avoid reverse delegation by using Active Listening Skills to coach your employees to fix their own problems

Keep your delegation on track with Effective Performance Communication

Helpful Reference: Find out how to delegate effectively in the Ultimate Guide to Delegation.

Managers are responsible for allocating work to the best person for the job. By matching work to skills & availability, you increase the efficiency of an organisation.

Effective managers use delegation to manage their workload, get stuff done and to grow the skills and abilities of their employees. 

The role of the manager isn’t to be a superhero and do everything yourself. Being a better boss means improving your manager skills. When you improve your manager skills, you’ll have more work success, happiness and improve your confidence at work. Kickstart your journey to being a better boss by knowing what to delegate and what not to delegate. 

Keith Tatley is a Chartered Accountant and Yoga Teacher. He helps people to have successful and happy careers by showing them the soft skills that people need to be effective in the workplace. For example: How to have One on One Meetings with Employees, One on One Meetings with your Boss. He operates www.ManagerFoundation.com, Karm.Academy and WWW.BOSS.CAMP 

What are the 7 tasks you should not be doing as a manager? 

Go1 is pleased to announce a new content partnership in Australia, teaming up with building and construction eLearning specialists Pointsbuild. Pointsbuild delivers their own digital learning content, specifically for the Australian building and construction industry. 

The partnership between Go1 and Pointsbuild has initially given Go1 Premium customers access to 12 Courses in the National Construction Code (NCC). The NCC is an initiative of the Council of Australian Governments (COAG) developed to incorporate all on-site construction requirements into a single code.

For the last decade, Pointsbuild has delivered professional development courses too over 100,000 trades and professionals across a range of Australia’s leading construction companies. They make CPD easy for the construction industry, and can help ensure your organisation fulfils compliance requirements for licence renewal/accreditation in the industry. 

Mitchell Sabine, from Go1's Content Partnerships team, explains the value of this partnership for Go1 customers:

"Together, we will help employers and their staff in the building and construction industry achieve their training and compliance goals.  Pointsbuild are industry experts and have a leading library of courses for a range of trades and professions in building and construction industry." 

Go1 is excited to be partnering with Pointsbuilds - a leading online professional development company for all of the building, construction and property industries. We expect the partnership between both organisations will expand to include more of Pointsbuild's digital learning catalogue. 

Pointsbuild are leaders in education, training and innovation. Established in late 2006, Pointsbuild was founded to provide approved compliance based training for builders, with a focus on those in regional and remote areas - for which there has been a distinct lack of credible training and education options. Pointsbuild has grown from one of Australia’s first approved Continuing Professional Development (CPD) training providers for the Australian building and construction industry to now be the leader of online CPD, education and training services across Australia for construction and building professionals.

Go1 makes it easy for businesses to train their staff, with the world’s largest compliance, professional development and general training marketplace. By providing a single platform that extends from first aid training through to degree bearing courses, Go1 makes it easy to find and compare the best training options available. Since launching in 2015, Go1 has grown to be a world leader in online learning and education.

Local and overseas investors include Y Combinator, SEEK, M12, Tank Stream Ventures, Black Sheep Capital, and Our Innovation Fund.

For more insights, subscribe to the Go1 newsletter to stay on top of all the latest L&D trends. Or, you can book a demo today to find out how Go1 can help with your team’s learning needs.

Pointsbuild - Construction industry compliance training -Go1

Introducing Pointsbuild – helping employers in the building and construction industry achieve their compliance goals

In workplaces today, wellness programs (or at least discussions about them) are on the rise - so how is your organisation approaching employee health and wellbeing?

In this  webinar, we are looking at why you should put employee health at the forefront of your company agenda and how to do that.  

This webinar is run by Go1, with expert host's Simon Sentance from Kineo and Dr. Cam Cliff from Go1 joining us.  Discussion will centre on strategies for workplace wellbeing, and how eLearning courses like those from Kineo can contribute to a healthier workplace. 

Simon will be talking about how eLearning can be the answer to getting your employees healthy. Talking from his experience creating content, Simon will explain why Kineo are creating more and more wellbeing courses for the workplace.  Simon will showcase some new Kineo titles including the Healthy Heart Program and the value that is bringing to employees. 

Go1 will also be talking about the work we are doing for our social impact initiatives and why we think courses that promote wellbeing should be in your training program. 

We will close the session with a Q&A for the audience.

Simon Sentance | Library Content Product Owner at Kineo 

Simon  is the Product Owner for Kineo Courses  in APAC. During his 6 years with the organisation, he continues to be responsible for the growth of the product, taking a big step beyond the cookie cutter approach of many content libraries available off the shelf today. Simon has international experience having worked in Australia and the UK across private, public and not-for-profit sectors. As a product owner he loves looking at, talking with and listening to industry, looking to continually offer ever improving learning products, so is  both excited and humbled to be presenting today.

Cameron Cliff  | Social Impact Manager at Go1

Cam works at Go1 focusing on transforming the CSR and Social Impact of organisations through eLearning. 

This webinar is hosted in collaboration with Kineo, who are now delivering their Healthy Hearts courses via Go1’s Marketplace.

Webinar recap: Wellness starts in the workplace

Check out Go1 Premium Playlist: July 12th

With over 200 hours of content available via Go1 - HealthStaffEd are setting the benchmark for online learning for the healthcare industry. 

HealthStaffEd provide the best in current, relevant, interactive eLearning. The Go1 Premium library contains 128 learning resources from HealthStaffEd, that range from specific illnesses, administering medication,  infection control, hand hygiene, aged care and many more topics.  HealthStaffEd content is designed for nurses and aged care staff. 

This 1.5 hour interactive course identifies some of the most common interactions that may occur when some foods are mixed with medications, and the adverse effects that may result.

Iron Deficiency Anaemia in Adults - Diagnosis, Management and Prevention

This 2 hour interactive course covers the causes and implications of IDA in adults and provides strategies for the diagnosis management and prevention of IDA.

Infection control: Reducing healthcare acquired injuries from sharps

This 1.5 hour interactive course will assist all healthcare personnel to stay safe when dealing with contaminated sharps especially needles.

Go1 has a 10 courses in the child care space from International Child Care College. International Child Care College (ICCC) is a leading Australian vocational education training provider in Early Childhood Education and Care programs.

International Child Care College is an award-winning Registered Training Organisation, with a 15 year-long standing in the industry. ICCC are known for delivering quality outcomes for new and existing early childhood educators. The content comes from qualified trainers who have worked in a range of services over a number of years in a variety of positions.

Working in children's services: Child protection - Reporting

This course details the responsibilities of educators and the service in relation to reporting their suspicions that a child may be at risk of abuse or neglect. It examines the steps an educator should take if a child discloses their abuse to you, and also looks at some common barriers or reasons why an educator might not want to report their suspicions.

Working in children's services: WHS compliance

This course focuses on the importance of Workplace Health and Safety for educators in an early childhood service. It gives practical examples of typical policies and procedures in the workplace, and looks at the consequences to the educator as well as the service and other staff members if WHS policies and procedures are not followed. It looks at the most common injuries educators suffer from and how safe work practices can help avoid them.

Working in children's services: Hazards and risks

This course introduces educators to the steps in the risk management process, in the context of early childhood education and care services. It provides lots of examples of the kinds of hazards that can be found in services, and ways that their risk can be removed or reduced to provide a safe environment.

This week, we welcome some exciting new providers in the healthcare and childcare industries!

Part 4 of the Aged Care Quality Standards Series

The new Aged Care Quality Standards are now in place across Australia. The standards apply to all aged care services, including residential care, home care, flexible care and services under the Commonwealth Home Support Program. Now is the time to familiarise yourself with them.  

In order to meet the standards, staff must be well-equipped and feel confident in delivering the best possible care. To support this, Go1 has partnered with Australian training provider Aged Care Learning Solutions to bring you all the online training courses you need to be ACQS compliant.

For Standard 4, organisations need to ensure their services and supports for daily living allow for consumers to do the things they want to do. Meeting the requirements for this standard is closely linked to the guidelines set out in Standard 1.  If consumers are provided with the help to maintain their independence, they will be able to live with purpose and have a sense of belonging to their community. 

What does ‘services and supports for daily living’ include?

Your organisation’s services and support systems include any provisions in place for consumers’ health and wellbeing that enable them to do things they want to do. 

Whether you are working with consumers living in their own homes or those in residential care, each consumer will have goals they want to achieve.  They will also want to be engaged in activities which have meaning and purpose, but may have challenges in their health and abilities which make this more difficult. 

The services and support your organisation provides should enable consumers to work towards their goals and aspirations, and help them to engage in meaningful pursuits. 

domestic help, such as cleaning, laundry, gardening and home maintenance services

food services, including meals, food advice, delivery and preparation

services to encourage and support consumers to take part in social and other activities they are interested in, including community life.

Reviewing your services and support systems

Whether you believe the services your organisation offers are of a high standard, or you think they need improving, you will need to complete a review and ensure they meet the requirements for the new ACQS. 

These are our top tips for aged care providers to use and to generate conversation around the topic. The advice we share is to be implemented at the discretion of those responsible for the quality of aged care provision. Staff wishing to implement changes should do so in consultation with colleagues and line managers:

1. Provide opportunities self-management 

Where possible, allow those you are caring for to take ownership of organising activities and making changes in their home. Of course, there are policies and guidelines everyone has to adhere to, but there is room within these to allow consumers to shape the world around them. 

Perhaps the consumers in your organisation could set up a community association, or organise a fundraiser? If a person in your care is living at home, are there organisations in their community which could help to give them a voice? Of course, this won’t be possible for all individuals, but highlighting the opportunity to those who are able can make a huge difference to their sense of independence.

2. Encourage consumers to remain physically active 

Staying in the best physical shape possible is essential for the individuals in your care and their ongoing level of independence. Although the extent to which an individual is able to move or how far they can travel will vary, encourage them to continue doing what they can.  This might be as simple as walking in the garden, or organising household items. However small, each opportunity for movement will help those in your care to remain as active and engaged as possible. 

3. Tailor your services to the consumers’ needs

When reviewing the support your organisation offers to consumers, the best place to begin is with the information on the care plans.  If the services on offer meet the needs and wishes of consumers as closely as possible, consumers in your care will feel safer and that they are being listened to. This also applies if you have room in the budget to put new services in place.

It is equally important to involve consumers in the review process and ask for their feedback.  Their opinions will be the best indicator as to how the organisation is doing, and it is important to listen to them as you implement change.  Communicating any changes to consumers is also essential, as changes to an environment or routine can be stressful. 

4. Encourage consumers to take part in community life 

In order for consumers to feel as though they are engaged in daily life, it is important that staff members encourage them to take part in their community. Consumers need to be supported to overcome any impairments or conditions they may have which make participating difficult. 

If consumers are in residential care, there should be a range of activities that those with different personalities will enjoy taking part in. Some will enjoy physical activities, some more creative pursuits, and others will enjoy staying up to date with world politics. Provide activities for consumers of all personality types to enjoy their environment. 

Consumers in residential care should also be encouraged to take part in activities in the wider community if possible. Family members or friends might be able to assist with this. In residential care, it is also beneficial to have networks with the community, so that those outside of the organisation can provide services to consumers. For example, a massage therapist might visit consumers in residential care on a weekly basis. 

On reflection, are there any improvements you need to make to the services and supports in your organisation?  For information and support with meeting the requirements for Standard 4, you can find reflective questions on the Aged Care Quality and Safety Commission website.  

If you have a Go1 Premium portal, log in to view the Aged Care Learning Solutions video guide to Standard 4. Here, you will also find learning resources related to Standard 4.

How to review your services in line with the new ACQS - Go1

How to review your services and supports for daily living in line with the new ACQS

Don't wait to start training your new managers

The transition from employee to manager can be difficult - it takes new skills and a new mind-set. Intellezy Learning has a series of courses for new managers which you can use to set your new managers up for success. 

Organisations who don't take action now when it comes to training first-time managers will be overtaken by organisations who are offering their new managers the right training solution. 

The Intellezy Learning library not only covers traditional management skills to ensure your managers make a successful transition, but also has practical skills for first-time managers to help them support and motivate their team, and create a strong workforce that is results driven. 

Find nine courses related to the New Management Fundamentals Series in Go1 Premium. This series is suited to new managers to help them learn key management skills and how to apply a practical approach to managing your employees. Highlights from Intellezy's nine management courses include: 

Enable new managers to learn and apply a practical approach to managing the performance of employees in a way that will achieve organisational results while enhancing the development and engagement of employees. 

This course looks beyond the traditional annual performance plan and presents tools, templates and skills that reflect the current reality managers are facing - dynamic, fast moving, complex, team-based, and cross-functional.

 Learners will complete each stage of the process, understand the management skills required to put it into practice, as well as identify future opportunities for development.

The overall goal of this program is to enable managers to learn and apply a practical, management-centric goal setting process. A process that is designed to reflect the current reality managers are facing - fast moving and cross-functional. 

Upon completion, each learner will have completed the process as well as identified future opportunities for development.

This is an especially important skill because virtual teams are now the fundamental way in which work gets done within organisations, with many employees working remotely and teams existing across different geographic areas.

This course blends best practice and the latest research, with an emphasis on helping managers understand how to lead these dispersed, virtual teams. 

Upon completion, each learner will have completed a series of exercises that will enable them to better manage teams in a virtual world.

Intellezy Learning: An eLearning solution like no other

Intellezy microlearning can strengthen your competence and confidence. Intellezy has a robust library of Microsoft Office, Office 365 and Adobe Creative Cloud microlearning. Intellezy’s training is delivered by certified instructors and industry experts. Their friendly, engaging style breaks down complex ideas into bite-sized learning nuggets, and Intellezy’s video library is produced by professionals, in a studio, for professionals like you. Because they never leave the screen, the learner’s attention is held longer. Look forward to 3-5 minute short segment videos, with onscreen instructors providing solutions to common workday challenges.

Go1 Premium has 153 learning resources available as part of your subscription, read more here.

 If you want to enrol in these courses, simply:

From the Search Results Page -> use the provider filter to find Intellezy Learning courses.

Find out how courses from Intellezy Learning, one of Go1's Premium training partners, will help your employees build their management skills.

Do you stare at the microwave countdown, wishing it would hurry up? OR Is it only food when it comes out of the slow cooker?

Do you like to make sure you say hello to everyone when you arrive at the office? OR Is the first thing you do is flick your computer on?

Do you like to speak in a strong voice to make sure people hear you? OR Do you think it’s rude to disturb others in the office?

It’s easy to know the answers to the above, but do you know what type of boss you are? To find out take the Boss SuperPower assessment (under 5 minutes and you must be logged into your Go1 portal to view it) and see what the results say. The rest of this module explains the science behind this assessment and how you can improve your management results with better self-awareness.

PS Self-Awareness is just one of the Essential Management Skills that they don’t teach you in school. Find out how to be a better boss here (Note: you need to be logged into your Go1 portal to view this content).

Self-awareness means knowing your strengths & blind spots

The wonderful thing about people is that we are all different, with different strengths. But every strength has a corresponding weakness. The issue is if we are unaware of our weaknesses then they are blind spots that have a habit of biting us in the bottom. What I’d like to share with you is how you can use Self-Awareness to be a better boss.

Self-awareness is knowing what you’re good at and knowing where your weaknesses are. Self-awareness rarely makes the list of top leadership traits, yet it is one of the most valuable.

Ask yourself: “How can you be a successful leader if you don’t even know yourself”

Gallup research shows that great bosses do three things:

Great bosses fully recognize their talents and develop them into strengths,

Great bosses manage their strengths to overcome their weaknesses,

Great bosses invent ways to apply their strengths in new and creative ways to reach their goals. 

Surely no-one should know yourself better than yourself? But a study by Korn/Ferry International (2012) showed that nearly 80% leaders had blind spots about their talents. And in this study of 2,750 leaders, 40% had at least one hidden strength.

My personal experience is that the problem with blind spots is that you just don’t know about them by their very nature. It’s like you look into your toolbox and only find a hammer. You don’t realise that other people have got screwdrivers and yet others have got hacksaws. What happens is that you just think they are bad at hammering things. As the expression goes: “To a man with a hammer, every problem is a nail.”  

To push this analogy right to the edge: If you use a hammer when what you really need is a saw, you are destined to fail, no matter how good you are at using a hammer and no matter how hard you try. 

Self-awareness requires an external perspective

Without some sort of external perspective people remain unaware of things they haven’t experienced themselves. How I see this manifest with the people I coach is that bosses get stuck with the same repeating problems. 

What this might look like for you is when you continually have the same disputes and problems with your employees. Has employee Dave done bad work again? This pattern will repeat until you figure out what YOU need to change to fix this.

Try it for yourself, take the boss superpower assessment

To start your own journey to be a better boss, find out what your own Boss Super Power is with the online assessment (You must be logged into you Go1 portal to view). The assessment will show you what your management strengths are and any potential problem tendencies. And it also gives you customised management feedback and advice.

The thing about people is that we are all different. What works well for one person can have the opposite effect for another. Watch out for one size fits all management advice because this might not be the right thing for you. Like Einstein wrote, “Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” Don’t be a fish trying to climb a tree, instead improve your self-awareness and find your management style that suits the person who you are.

Wrapping up – Join the self-leadership movement

I really like the new movement towards self-leadership. It’s wonderful to see people taking responsibility for improving themselves. But the first step towards self-leadership is self-awareness. You’re going to get stuck repeating the same mistakes over and over again, until you figure out what blind spots are sabotaging you. When you know your strengths and learn to leverage them, that's when you can go from average to Superhero.