While some people are very comfortable in supervising and guiding a team of people when things are going smoothly, few are as comfortable when things begin to go wrong. It’s when things are difficult that we can begin to tell just who the great leaders are as we get to see what they are really made of. Many of the greatest names in history have shown attributes that help to make up the profile of a truly great leader.

Genius is 1% talent and 99% hard work… – Albert Einstein

Even when Einstein began to emerge as a scientist he made some key errors that could have caused many other people to give up, but not Einstein. His determination and tenacity to prove to people that he was right eventually came through and his theory of relativity and other work is now a cornerstone of modern physics.

I never worry about action, but only inaction. – Winston Churchill.

The decision made by Winston Churchill to challenge Hitler which led to Britain going to war with Germany in WWII was perhaps one of the most difficult decisions that any leader is likely to face. Still, Winston Churchill made the decision and not only did he make it, he did so with conviction.

Throughout the war, Churchill continued to make difficult decisions, making himself a leader that the nation could rally behind in such a difficult time. If it were not for Churchill’s willingness to make such a difficult decision then Britain’s resistance may have been weaker, and the world as we know it could be a very different place.

I have not failed. I've just found 10,000 ways that won't work. -Thomas Edison

Mistakes happen and even the greatest leaders are not infallible. When something does go wrong, and regardless of who is at fault, one sign of a great leader is to learn from the mistake and use it as a valuable lesson to help ensure similar mistakes are not made again in the future. A great leader might even recognize that making mistakes can be considered to be a positive because it gives the opportunity to learn something valuable.

If the chips are down and there are problems that need to be solved then a great leader will know how to delegate certain tasks to certain people that are best suited to get the job done. In the right circumstances, it might even be best to appoint certain people to a supervisory role so that they can pass on their knowledge and experience to help get the job done. Delegating correctly helps to increase man-hour efficiency as it helps to make sure that people are doing the roles that suit them best. It also helps to make sure that all resources at their disposal are put to their best use.

Any team is likely to have some people that have something positive to contribute so in addition to delegating, it can also be very important to listen to what others have to say. Any one of your team could have a solution that will make and difficult task easier to overcome.

One essential attribute that helps to make a great leader is to look for ways to fix things even when times are tough. Being able to keep a calm head and think things through properly rather than panicking and losing composure can help a great leader to come up with solutions to a problem. Composure can also help a great leader to persevere, while also inspiring those around them to keep on going with a positive attitude no matter how tough it may be.

Another great aspect of remaining composed is that when others see that the person in charge is calm, it is likely to help them to keep calm also. With a composed leader and a calm team behind them, productivity is likely to remain high, helping problems to be overcome.

One of the most valuable resources available to any leader is the manpower at their disposal, and a great leader will know how to get the best from those that are following them. When things are challenging it is easy for some people to begin to doubt themselves and a great leader will be able to offer them encouragement to help them perform to their best. With a team that is working at their best difficult circumstances can be tackled much more effectively.

False

Great leaders speak on how to address and overcome difficulty

These days, our lives are often ruled by technology, with handy devices that allow us to check our emails first thing in the morning, finish work projects after hours and take phone calls from the office at any time.

There’s no doubt that technology makes life a whole lot easier, with laptops, tablets and smartphones offering us instant communication and convenience. But with the existence of these devices, the lines between work and home life have become increasingly blurred. And while being constantly available and online can have its advantages, it also means many of us are finding it hard to switch off from technology at home.

Today, we’ll look at the importance of switching off from work devices after hours, to help you avoid technology burnout and create a better work-life balance.

Being plugged into technology 24/7 can put you at significantly higher risk of burning out, which can prove to be very counter-productive for your career.

There are many health risks associated with technology burnout, including high blood pressure, increased heart rate, high levels of cortisol, depression and anxiety. Employees struggling with low physical or mental health can expect to see negative impacts on their productivity, work performance and resilience to workplace challenges.

In Australia this week, workers were encouraged to take part in national Go Home on Time Day, which aims to raise awareness about healthy work-life balance. The day is an important reminder that life shouldn’t revolve around work and when you leave the office for the day it's time to disconnect 100%.

If you’re checking work emails from home in the morning, working in the evening to meet deadlines, or finishing off a project after hours to make things easier the next day, you need to assess your workload or time management during the day.

Mark Cropley, author of ‘The Off-Switch: Leave Work on Time, Relax Your Mind But Still Get More Done’ agrees that people who fail to switch off after hours are at risk of damaging their health and work performance.

“They’ll be in bed and their mind will still be on work. They’ll go round and round in circles thinking ‘I’ve got to do this, I’ve got to do that.’ Then they go back to work the next day feeling more fatigued and more likely to make mistakes,” Cropley says.

Taking time out from tech devices will improve your health and productivity at work, allowing you to work better, rather than longer. You’ll be able to face the new working day feeling fresh and full of energy. For many people, it’s often in this downtime that they come up with their best ideas, as the brain shifts gear while running, swimming or just being out in nature, away from the office environment.

Remember, technology exists to make things easier, but spending too much time chained to your phone or laptop can end up creating more problems in your life and blocking your creativity.

Encourage Yourself to Switch Off After Hours

Employers and managers need to understand the importance of switching off after hours and be educated on the risks of technology burnout for their staff. But we also need to hold ourselves accountable in our own time.

As Cropley says, “The problem is that people just get into a routine of answering emails all the time. But we need to take control of our life outside of work. We’ll be more respected for it.”

For remote workers, freelancers and business owners, working from home has many benefits, including greater flexibility and autonomy, but it can mean even less distinction between work and home life. If you love your job, it can be even harder to set boundaries for yourself, but you need to recognise that it’s very important for the sake of your wellbeing and career.

Next time you’re tempted to check work emails from home, or finish up a project on the train ride home, try switching off instead – read a book, listen to music or a good podcast, or just relax with family and friends. You’ll feel much more refreshed and ready for work when it’s time to switch back on the following day.

The importance of switching off from technology

Being a perfectionist at work may seem like a good thing – to others, you probably look like a person who gets things done and gets them done properly.

In the workplace, you most likely appear as efficient, confident and well organised, checking things off a perfectly written to-do list while always looking busy and in control. But can being a perfectionist at work be a bad thing? You might be surprised to learn that telling recruiters or interviewers you’re a perfectionist could actually be holding you back.

Studies show that perfectionism is linked to depression, anxiety and a range of other mental health issues. You’ll also be at higher risk of burning out at work, so it’s vital to your wellbeing to get perfectionism under control.


Learning how to manage your perfectionist behaviour will prove positive for your productivity, self-confidence and working relationships. Let’s look at some steps you can take to start dealing with perfectionism at work.

Recognise that Your Perfectionism is Getting Out of Hand


The first step is recognising that your constant strive for perfection is causing you stress or issues at work. As bestselling author and president of TalentSmart, Dr Travis Bradberry, says “to defeat perfectionism, you have to learn to spot when it’s holding you back.”

Most perfectionists hide themselves behind hard work, appearing constantly busy and always in motion. While this may look super productive, the need to do everything perfectly can actually have a negative impact on productivity – spending so much time on making each task perfect, means less things are actually delivered and achieved.

When you let go of this need to be perfect and get your tendencies under better control, you’ll find you can actually work less while getting more done.

Because perfectionists care so deeply about their work, they can often find it hard to hear feedback, taking it personally and often straight to the heart. They can even get quite defensive or upset, as well as disappointed in themselves and their work.

However, feedback – particularly “negative” feedback – is a critical part of professional development, allowing employees to continually grow and learn. If you struggle to receive feedback from managers or workmates, try not to take it personally and embrace their comments as an important learning curve.

Everyone makes mistakes. So when something goes wrong, go a little easier on yourself.

Viewing the smallest of mistakes as epic failures makes you less resilient to every day challenges. To succeed at work, you need to have the ability to bounce back from your mistakes and show resilience to challenges.

It’s important to also accept mistakes in others. Perfectionists can be highly critical of colleagues and workmates because they hold everyone to the same high standard to which they hold themselves. Try and let go of the need to criticise and judge the people around you.

As hard as it is to hear, perfectionism can actually be a sign of low confidence in your work.

While colleagues and managers may assume you are confident because of your high quality work, they probably don’t see the deliberation and doubt that lies behind each piece. Not to mention the constant drafting and re-drafting!

Perfectionists always feel like they’re coming up short. This means they often don’t have the self-confidence to go ahead with a new concept or challenge, for fear that it won’t be good enough.

As Dr Bradberry explains, “perfectionists’ hard work, research, and attention to detail produce novel ideas… unfortunately, their great ideas are often placed on the back burner because of their fear of risk.”

Next time you feel yourself scared of putting an idea or project out there, think about the risk of not making a move at all. The worst thing that can happen is that your idea or piece of work is knocked back, in which case you try again next time. This is the best way to build confidence in your work.

Stop Procrastinating – Just Get it Done!

One of the biggest problems with perfectionism is that it can cause constant procrastination.

Because deep down, you may not have confidence in your work and are scared of criticism or rejection, perfectionists can often become paralysed. Even the most ordinary tasks, like replying to an email, can become daunting when you’ve talked yourself into a perfectionist downward spiral.

When everything on your list needs to be done perfectly it can become so overwhelming that you end up completely frozen, unable to produce anything or meet your deadlines.

To avoid this, be realistic about the significance and priority of your everyday tasks – sometimes you need to realise that getting something finished and off your list is the most important thing, even if it’s only 80% “perfect” to you.

So next time you find your perfectionist tendencies taking over your work life, take a deep breath and think about all of these steps. Then make a start on that exciting new project, put forward your great idea, or post your work online for the world to see. After all, what’s the worst that can happen?


Is being a perfectionist at work a bad thing?

I started volunteering actively around 2006. Since then, I have been involved in numerous charity works, independently and by organization.

My first experience as a volunteer in FESPIC Games 2006, where I was trained to handle disabled athletes. From there, I’ve grown a passion in helping others, which in turn led me to volunteer as street feeder on my weekends. While volunteering to feed the homeless, I’ve learned a lot of things and it makes me want to contribute more to the society. I realized that I could never make enough money to help everyone but I will make it a point to help whenever I can.

Upon my graduation, I spent my time teaching the aboriginal children and adults who are trapped in the aggressive development. They are illiterate but forced to live in middle of the city where the world revolves around money. I could not even bear to think how their future will turn out, it’s heartbreaking.

Once I started helping out, I volunteered to organize and participate in more charity programs through the company whenever I could get involved. These included blood donation campaigns, charity dinners and many more.

One of the craziest thing that I did on my own initiative was to set myself a goal to get 10 people to pledge as an organ donor in order to save 40 lives. To my surprise, it was actually not that hard to reach that number, and I realized that there are good people everywhere.

After this life got real for me and I got trapped in the 9-5 job for a while, but in 2014 I managed to find Epic Homes. Epic Homes operates a program that focuses primarily on building house for the indigenous, and the needy.

My journey with Epic Homes started as I worked on building a house for an indigenous family of 16. You can watch the video of my first build below.

This project was a very tough build where I had to dig 6 feet deep holes for the foundation of the house with only a hoe, shovel, and my energy. When I started as a builder, everything was done manually. There were no fancy gadgets or tool available to us to speed up the process. Starting your day before sunrise, and finishing up at the dorm after sunset- It was pure hard work. When I see the smiles on the faces of the families that I’ve been able to help, it’s worth every drop of sweat though, and the satisfaction that I got was way more than what I gave.

Since then, I try to squeeze in more builds whenever I can. I’m addicted to it!

You can see one of my more recent builds below, it was amazing!

People are constantly asking me ‘why do you want to help others when you don’t even have much yourself?’ I am not surprised at all. Kindness has been taken over by greed up to the point where people are suspicious when you try to help them without asking for anything in return. I volunteer simply because I understand the power of a little help.

I was born in the heart of Borneo Island, specifically in a very small (less than 100 family) and remote village. It is so remote that we didn't have electricity until year 2000. A little help from many people in my life created a bridge for me that eventually get me to where I am today. I’ve worked in more than 10 countries and been to places where I never even dreamed that I would go.

If I could pass on one message to the world (from a person who has lived on both sides of civilization), it would be:


"Don't call yourself civilized just because you live in a better place, better amenities, education background or simply because your life is better than others. Call yourself civilized only if you have humanity...or at least if you still have some left in you."

When she’s not out helping her community, Len is a Customer Success Manager and Go1, and her blood type is type coffee. When she is in her cave, she spends most of her time reading books, listening to indie/jazz music, plays with her guitar and sings sad melancholy songs – according to her friends.

When Len is outside of her cave, she can be found in the woods. Camping, hiking and all things adrenaline is totally her kind of activities. Though she reads cheesy poems, she does jump off the cliffs, waterfalls and bridges for fun. I guess, after all she is still the girl from the Land of The Head Hunters and the wild blood of the clan is still running in her.

Mulen Berimbun: Why I’m a passionate volunteer for my community

Most of us have come across our fair share of bullies throughout our lives. Whether we see it happening in the school yard, in political campaigns on TV, or experienced it in our own personal relationships, bullying is always a form of abuse – a way of intimidating and dominating others, through physical, emotional or psychological control.

Unfortunately, many of us run into bullying behaviour in our place of work, as adults. Have you ever been made to feel uncomfortable while trying to carry out your everyday work tasks? It’s very hard to keep performing well in your job when a manager or colleague sets out to make life difficult for you.

Workplace bullying can be particularly difficult to deal with, as many bullies tend to know how to operate within social boundaries, often using nonverbal tactics or subtle humiliation to make a targeted individual feel continually excluded, uncomfortable and anxious. In this way, they aren’t seen to be crossing any organisational lines, or throwing any actual punches, while still managing to wear down their victim’s sense of self-worth and resilience. 

In many cases, the person being bullied will eventually resign from their jobs. Sadly, even at this point, there are managers who are aware of what’s happening in their teams yet choose to ignore it, allowing the bully to simply move onto their next target. 

This is why it’s so important for employers to take a strong stance on workplace bullying.

As an employer, it’s important to show your commitment to providing a safe and positive work environment for your employees, through strong anti-bullying and harassment policies.

 If you’ve read our previous article on the importance of having a good bullying and harassment policy, you’ll know that when bullying becomes a problem in the workplace, it doesn’t just affect the person or people being harassed and targeted – it can very quickly become a problem for the whole organisation.

Workplace bullying has significant negative impacts for both individuals and the companies they work for.

In an organisation where bullying is not being managed – or worse, is tolerated – you can expect to see:

high levels of absenteeism and sick leave

For employers, this leads to a loss in reputation and brand name for their business, as well as financial losses from lower profits and the cost of hiring and training new staff. Bullying can also result in significant fines for your company, as in the recent case of an Australian employer.

Employee Awarded $1 Million After Workplace Bullying

This recent case has seen a NSW worker awarded more than $1 million in damages after suffering intense workplace bullying by her bosses.

Lucinda Gunning, of Carroll & O’Dea Lawyers, said her client’s $1 million payout was the largest amount she had witnessed for workplace bullying. The payout is made up of a payment for total and permanent disablement, as well as worker’s compensation.

The former NSW government employee, a middle-level manager herself, experienced constant bullying from two of her managers, to the point where she was “doubled over sobbing” and would sit in the bathroom for six hours without anyone noticing. 

Make Sure You Have an Anti-Bullying Policy in Place 

Want to avoid this situation from occurring in your workplace? Make sure your business has a strong policy in place around bullying and harassment.

As an employer, you’re responsible for preventing bullying in the workplace, and a strong policy in this area will ensure your organisation is compliant and reflecting its legal obligations. While bullies will continue to exist in every workplace, school and social circle, you can make a difference by promoting a safe and positive work environment for the people in your own organisation.

For more advice on how to handle bullying, you may like to look at this free online course – Bullying in the Workplace. It covers useful information about the most common forms of bullying in the workplace and the costs this has for both victims and organisations. You’ll also learn practical strategies for dealing with workplace bullies.

If you’re a manager or team leader, remember to review our previous post on Why You Need a Good Bullying and Harassment Policy, with links to e-learning resources such as Bullying: The Manager’s Role and Workplace Harassment for Managers. And please don’t turn a blind eye to any bullying or harassment that’s occurring in your team.

No one likes being manipulated. Whether it’s in our personal or professional lives, the idea of manipulation is generally considered to be a bad thing. 

Most of us associate manipulation with negative connotations, such as people trying to take advantage of us or push us into doing something we don’t really want to do. But have you ever thought about the potential of manipulation for positive change?

Today, we’ll look at how manipulation can sometimes be a good thing — as surprising as this may sound.

Whether or not you realise it, you’re most likely being manipulated every day, in both your personal and professional life. The power of manipulation is harnessed by marketers and businesses everywhere to convince us to buy certain things and live our lives in certain ways.

So, which of these cases of manipulation are good and which are bad? Is it wrong to encourage people to give up smoking or embrace a healthier lifestyle, or can we consider that a form of positive manipulation?

The difference between persuasion and coercion 

By definition, the word ‘manipulate’ — meaning simply “to handle or control in a skillful manner, or to control or influence a person or situation” — does not hold any inherently negative connotations.   

However, the use of this control or influence can become a negative or positive thing depending on whether it takes the form of persuasion or coercion. It’s important to understand the difference between these actions, particularly for employers and managers.

Persuasion is about getting people to do things they want to do

Coercion is about getting people to do things they don’t want to do

Managers and team leaders should be very aware of the distinctions between persuasion and coercion and avoid confusing these terms. While encouraging or motivating staff can be considered positive persuasion, coercion is unacceptable in the workplace and can be a form of bullying or harassment.

Good managers are always looking for ways to keep their teams engaged and motivated. It’s a vital part of professional development for employees, with many benefits for both the individual and organisation.

Positively manipulating your staff can be an effective management tool. Using a positive form of manipulation to motivate employees towards their goals can help improve their performance and allow teams to achieve organisational objectives. 

Jonathon Fields summarises the differences between persuasion and manipulation (where ‘manipulation’ is a form of coercion), saying it comes down to three rules: 

The intent behind your desire to persuade that person

The truthfulness and transparency of the process

Think about these three things when looking for a behavioural change from a team member. Ask yourself how transparent your process is and what your reasons are for wanting to manipulate this person’s behaviour. You’ll know whether your intentions are for the benefit of that person or not.

As a manager or employer, it’s important to maintain your values and aim to only ever influence your staff ethically.

Positive manipulation is also used by non-profit organisations and ethical companies to persuade people to act, thereby helping others in need and promoting positive change in the world.

In an article about manipulating people for good, Margaret Kelsey considers how individuals have the power to change people’s behaviour.

“But what’s the right way to use this power? How can you use psychology to persuade people ethically?” Kelsey asks. 

Non-profits and NGOs use persuasion to attract donors, raise funds and promote awareness of important issues that need action or change – surely this is the right way to use this power? 

Learn more about ethics in the workplace 

If this has got you thinking about ethics in your workplace and how you can bring positive forms of manipulation to your role as a manager, there are plenty of courses that explore the topic in more depth. 

Start your free trial with Go1 today to access dedicated courses on workplace ethics, persuasion, and many more. 

For more insights, be sure to subscribe to the Go1 newsletter to stay on top of all the latest L&D trends. Or, you can book a demo today to find out how Go1 can help with your team’s learning needs.

When we think of manipulation, we often think of something negative. But what if there was a way to manipulate people positively? Is it possible?

Can manipulation be used in a positive way?

Manipulation doesn't always have to be a bad thing. Today, we’ll look at how manipulation can sometimes be a force for good – as surprising as that may sound.

Do you seem to be dragging yourself to work every day? Feeling constantly tired, struggling to find any energy or motivation for your job, and running on coffee and adrenaline to get through the day?

If any of this resonates with you, there’s a chance you could be at serious risk of burning out – a state of physical, emotional and mental exhaustion that brings with it a lack of motivation, low efficiency and feelings of helplessness for sufferers.

Look over this list of 13 signs of burnout, outlined by Vanessa Loder for Forbes – or read through the first four below: 

Feeling frequently on edge, with adrenaline constantly coursing through your body

Lack of engagement – you don’t feel motivated at work

Increased cynicism – feelings more negative, cranky and defensive or snapping at people easily

Distracted eating – eating your meals in front of a computer or on the go

Sound familiar? If you’re a manager or team leader, this could bring to mind someone in your team, or even yourself.

It’s really important for individuals, as well as managers, to be aware of any signs of job burnout and take action before it has any further effects on a person’s mental and physical health.

The impacts of employee burnout are considerable – organizations can expect to suffer from reduced productivity, higher employee turnover, financial burdens from absenteeism and the possibility of medical, legal, and insurance expenses.

For individuals, burnout can contribute to serious mental health issues, such as anxiety, insomnia, hyper vigilance and depression. These can in turn lead to problems with physical health, manifesting in high blood pressure, heart disease, gastrointestinal issues, adrenal exhaustion and chronic fatigue.

On top of all this, your physical and mental exhaustion can very likely lead to doubts about your competence and the value of your work, causing you more stress and creating a vicious circle. Basically, you’re not having a very good time at this point.

There are many factors that can contribute to burnout, including poor work-life balance, stress, mismatched needs or values, or a disharmonious workplace environment. Let’s take a closer look at the five major causes for employee burnout.   

Most people are aware of the importance of keeping a healthy work-life balance.

Striking a satisfying balance between work and family/social life is very important for an individual’s health and overall wellbeing. But many of us are still guilty of putting in an unhealthy amount of time and energy into our jobs, leading to poor work-life balance.

If you find that your work takes up so much of your time and effort that you don't have any energy to spend time with your family and friends, you’re at an increased risk of burning out.

Another factor that can strongly contribute to burnout is not taking the time to disconnect from work to renew your energy.

In the workplace, most of us are conscious of being switched “on” while on the job – especially if we’re dealing with time pressures, tight deadlines, high workloads and lots of meetings or negotiations.

Failing to fully disengage from work, by switching off at home after hours, puts you at risk of chronic stress and other elements of burnout. Earlier this year, France passed a labor reform law that banned checking emails on weekends, in the interest of employee health and productivity. This highlights the important link between disconnecting from work and maintaining positive emotional and physical health.

A recent study, released in August 2016, considers one of the main causes of burnout to be a mismatch between a person's unconscious needs and the opportunities and demands of their workplace.

These “unconscious needs” take into account our unique personalities – who we are and what motivates us as individuals. For example, you may have an unconscious need to feel in charge, to maintain discipline or to engage in strong discussions or negotiations. On the other side of the scales, we have people who seek a sense of warmth and welcoming from their workplace, needing positive personal relations, trust and a feeling of belonging.

Neither one of these two examples is right or wrong – humans are complex, with all of us needing very different things from our place of work. However, working in a job that doesn’t match up with your needs can cause problems, with the greater the mismatch, the higher the risk of burnout.

To address this issue, you can look at ways to improve the correlation between your job and your needs through “job crafting”. For example, an employee with a strong need for collaboration and personal relations might find ways to include more teamwork in their role. Talk to your manager about this. A good manager should be interested in understanding their team members’ differences and working with them in a positive way.

It’s also important to think about your values and whether they align with those of the company or organization you work for. If you’re passionate about the environment, or animal welfare, working for a company with no understanding of those values or ethics could prove unsustainable.

Trying to suppress your true thoughts and feelings at a job where your values don’t match up is exhausting and will wear anyone down, leaving you feeling emotionally drained.

Working in a negative environment with bad vibes between team mates, or any form of bullying or harassment, is another big contributor to job stress.

Unsupportive managers, bullying colleagues, micromanaging supervisors – any form of interpersonal conflict will have a huge impact on an individual’s resilience and increase their likelihood of burnout.

Your role as a manager in preventing staff burnout

As a manager, particularly if you’re in HR, it’s your responsibility to recognize the signs of chronic stress, exhaustion or burnout in your employees and help them to understand and manage it. It’s also vital that you do this for yourself – you can’t look after others unless you’re looking after yourself first.

Taking a short online course such as Avoiding Burnout will help you to recognize and deal with some of the most common causes of burnout. This course also offers practical advice for figuring out how to prevent stress from building up and tips on how to recover. Talk to your team about the risks of burning out and engage them in positive, open discussion.

What is Cognitive Load? And who is Annie?

Well, you can find more out about ‘Annie' here:

Now that we have a nice soundtrack, we can talk about cognitive load, which is the stress put on a person’s short term memory during complex tasks. Humans are very intelligent but as we know, when we try to multitask anything more than a couple of things, the focus and productivity suffers, or worse yet we become overwhelmed and abandon the task.

In the context of using online applications, this is a critical consideration for an end user’s experience. For example, when a user is presented with an interface to complete a task, or series of tasks, there will be a certain amount of information they will have to store in their memory. In most cases we can’t completely avoid cognitive load, it’s just a matter of managing it. For example an application will inevitably need things like navigation, forms, and other interactions. It’s about how you present these elements that can make or break a great user experience.

Once a user has experienced how an application works, those tasks are memorised, so they can move their focus on to other elements of the application. Put simply, it’s like moving into a new house, having to learn which light switches turn on which lights, and what is in each cupboard. Once you master this you feel more comfortable and focus on the more important things like furnishing the house.

We have designed Go1 with this concept in mind. The experience for a student is intentionally simple. You will realise as you move through the product, from finding a course, to diving in to a module, and then interacting with resources and quizzes, that elements from the interface are quietly wisped away, because they are not relevant for that particular task. If you don’t have account, sign up here to see what I mean.

A focussed learner is a successful learner.

That’s a light introduction to cognitive load. Feel free to ask us more about this. Hopefully this is also useful information when creating your Go1 learning content.

Helping you reach your training goals with the latest insights, trends, and advancements in L&D

Blog

petrol_green

Have you caught the latest episode of L&D in 20? Don't miss an episode. Subscribe now!